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Goodwill

BY GOODWILL #17 in Philanthropy & Volunteering

4.0 out of 5 stars
  • 5 Stars53%
  • 4 Stars21%
  • 3 Stars12%
  • 2 Stars6%
  • 1 Star7%
4.07 / 5 based on 1,974 Reviews

Top Questions See all 93 Q&A

  • Goodwill or Salvation Army?8 Answers
  • When you have a project for your home do you shop at Goodwill first?7 Answers
  • It's seems to me the prices can be a little high for something, esp...17 Answers
Goodwill
Goodwill
Reviews (1974)
Q&A (93)
Media (11)
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PRODUCT HIGHLIGHTS
  • "I ALWAYS find good things and it's such a great organization that creates jobs for people who have trouble getting them. " in 51 reviews
  • "I love the Good Will not only are their stores a great place to find affordable items, especially for those of low income, but their programs to help adults get much needed certificates and jobs is a true service to the community. " in 39 reviews
  • "Goodwill is an amazing place, i have personally volunteered there.the stores sometimes have brand new clothing at an amazing price." in 31 reviews
  • "So when I'm hanging on to things and need to clean out I love bringing them to Goodwill because I think that someone will find them in the store and be so excitedto find something awesome for themselves." in 29 reviews
  • "I do love the Goodwill because there are some really good deals sometimes but other times things can be very pricey for a thrift store." in 29 reviews
marley p.
marley p.
26 reviews
I shop at Goodwill any chance I can because of the low prices. I've been buying most of my clothes at Goodwill for four years now. I love that they hire people with disabilities and criminal records and people in situations of poverty. I also love where my money is going. The only thing I consider a con would be that Goodwill raised the prices of their clothing significantly because they realized thrift shopping was becoming trendy. While this is good in the aspect of higher amounts of money are going to their cause, Goodwill was originally supposed to be all low prices for people who really needed them and this change makes things harder on poor people. I now donate to the Salvation Army because I know that it's not just about money with that foundation, whereas with Goodwill, it has completely turned into that.
Brandy B.
Brandy B.
Las Vegas, NV
120 reviews
A big problem I have with Goodwill is that every time I go in and they're doing their weekly sale (75% off blue tags, 50% off orange tags, etc.), I witness employees searching the racks for items with these color tags and taking them and stashing them in the back. One time when I was here, maybe a little less than a year ago, I found an adorable baby girl Burberry-look-alike jacket that I just HAD to have. When I went to grab it, an employee took it from my hands, and told me it was no longer for sale. She then placed it into a cart full of other blue-tagged items and wheeled it into the back without saying another word to me.

I get that Goodwill has to make money, but com'on... you get your items FOR FREE! The least you can do is have genuine, honest selling practices.
Amanda J.
Amanda J.
Riverview, FL
356 reviews
This company is greedy. They claim to help veterans yet actually refuse to pay wounded veterans anything above minimum wage while other people can get raises.
I had a friend who managed a Goodwill who admitted this to me, along with the fact that the employees take your donations home for free if they want.
Of course this is not endorsed by the company but she said that even when someone was called out for doing it, the actual corporate doesn't even respond to the allegations and ignores the fact that anything happened.
Donate your clothes to a women's shelter, a home for homeless veterans, or at-risk-youth!
Plus, their CEO makes MILLIONS! They are NOT NON PROFIT!!!
Dakota P.
Dakota P.
Ashland
10 reviews
I worked here for a long time. I loved seeing the people come through the doors. I saw homeless people, people with large families, older people, people that had lost their jobs, -a little bit of everything. I loved the fact that they could get clothes that were in style and in incredible condition for a reasonable price tag. I also appreciated the second chance that people could get when it came to employment. Most people I worked with had rough pasts and could not get hired anywhere else. This organization also helps people with mental & physical disabilities find jobs and hires them without question or second glance. Everybody is equal here.
Chaniki B.
Chaniki B.
Atlanta, GA
88 reviews
I am a thrift shopper and think that these types of stores are great for the community and did a lot back in the day for the communities however, I don't see that anymore. I've noticed that the prices have gotten ridiculously high and that the stores use to cater to low income however low income can't afford their prices. I personally stop donating to the goodwill due to the fact that they resale used pants that should be priced $2.00 for $8-10.00 which I feel Is very unfair . you can find a pair of brand new pair of jeans for that price and I rather give them to someone for free than having to pay the goodwill that ridiculous price.
Kirby M.
Kirby M.
Eugene, OR
115 reviews
I used to love donating and shopping at Goodwill, but I found out that many of their disabled employees are earning merely pennies per hour. It's technically legal for them to do this under a Federal law known as Section 14(c), but I think it's shameful that they exploit this loophole--their employees deserve better.

Section 14 (c) of the Fair Labor Standards Act, which was passed in 1938, allows employers to obtain special minimum wage certificates from the Department of Labor. The certificates give employers the right to pay disabled workers according to their abilities, with no bottom limit to the wage.
Amber S.
Amber S.
Fort Stewart, GA
258 reviews
I love Goodwill, thrifting is fun for me and you can find cool stuff and great deals. However, it does depend on the store you go to. Some places have excellent finds and prices, and others have bad management and everything is overpriced. My Goodwill for example tends to have high prices on shoes and furniture, but almost everything else is a good deal. I've gotten brand new jeans (with the tags still on) for $8 there, on multiple occasions. Definitely go check it out if you have some free time, at the very least it's fun and you'll probably find a thing or two that'll make you laugh.
Sarah C.
Sarah C.
48 reviews
I grew up getting nearly all my clothes from Goodwill. I have always loved thrift shopping and finding a good bargain - it was always more practical and in my budget than going to the mall. However, in recent years, I have noticed that Goodwill's prices have increased quite a bit on everything. It's no longer as affordable as it used to be and a lot of the people who shop there (including myself) shop there because they maybe can't as easily afford to shop other places. Their CEO also seems to have a very hefty salary which I don't think reflects well on a charitable organization.
Melissa W.
Melissa W.
38 reviews
People can only claim tax credit for fair market value of the items, so I don't understand how they can charge higher prices than listed. Although I understand goodwill does provide jobs to the community, but Those that run goodwill such as Vice Presidents and higher get paid well over $100k salaries. All these donations and selling these items are not going to those in need. It's better to donate items to other organizations that are actual volunteers and don't get paid anything, that are real non-profit organizations, such as Vietnam veterans of america, etc.
Lucy L.
Lucy L.
Galveston, TX
134 reviews
Personally, I don't think goodwill does enough for the poor and down trotted as it leads everyone to believe it does. And all the "discounted", items there are still somehow not very affordable to someone who truly hasn't got a lot. Many of the prices there match regular department stores and discount stores.. How could someone sell things so highly which were donated to them in the first place. People give these things and donations figuring it will go and be useful and help others who cannot do for themselves, but yet so many others are profiting off of it.
Sara M.
Sara M.
34 reviews
Anyone else feel like this company is a fraud hiding behind what they call charity?
Allie E.
Allie E.
Grand Rapids, MI
15 reviews
What is your favorite section to shop in goodwill
Theresa E.
Theresa E.
Johnstown, PA
418 reviews
Have you found some nice things at Goodwill?
eva v.
eva v.
Homestead, FL
153 reviews
Do you guys think the prices are way to high for some items or is just me?
Alexa M.
Alexa M.
46 reviews
How often should you (or do you) check back at the store for new items?

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