This company is absolutely horrible and does not stand by their products. I spent $900 on a pair of shoes that fell apart into wears. All they could tell me was it's not in the 30 day window so there's nothing we can do. Also, their Christmas return policy was January 14 but I got a delivery on December 15 so there's no Christmas return policy it's still 30 days. Don't buy anything from Gilt. They suck.