I got this mix based on a "Top 10 Cocoa Mixes" list I read--embarrassingly enough, it was the only one on the list I hadn't tried yet. You only get about 9 servings out of the normal-sized bags, so at $5, it's pretty dear. It's my new favorite cocoa mix, though!
I usually follow the instructions and do 3 tablespoons of mix for every 8 ounces of liquid. I like big cups of cocoa when I indulge, so I do 4.5 tbsp of mix and 12 ounces of light vanilla almond milk. I just stir it on the stove over medium-low heat for about five minutes; it'll seem like the liquid and powder aren't meshing when you first put them together, but it all melds as it warms up. The instructions say you can make this in the microwave, but frankly, I think the stove top method gives you the smoothest cup.
You'll get a very rich, authentic milk chocolate flavor with this mix. My mother says it tastes a lot like old-fashioned cocoa made from cocoa powder, but a bit sweeter and creamier. I would agree; it's sweet and smooth without the artificial aftertaste that a lot of cocoa mixes have.
PS: One of the best things about this mix is that it's vegan! My mother is lactose-intolerant and can't drink most cocoa mixes, so this was a definite plus for me.