I bought my friend a top from here from her birthday, and a pair of shorts. The first impression was wonderful! The store itself was great.It was clean, the gentle buzz in the store and the general vibe seemed pleasant. Happy customers shopping, it was nicely lit. It all seemed to be there. But matters got far worse. I was not greeted upon entering the store, which was fine. There was only 3 employees in the store, and about 8 or 9 customers, 2 of which were leaving, two lined up to check out, and two waiting (semi-patiently) behind a row of white wooden dressing room doors, for their party member inside. I walked in and looked around a bit, not sure exactly what to get her but knowing full well her size. After about 10 minutes of useless wandering, I finally decided it was futile to go about this alone. I hastily searched for an available employee to aid me in my hunt for the perfect gift. I saw a woman in front of the counter just gazing into space until she was needed. I approached her and explained my situation. It did not take long to tell that she was not interested in helping me. She looked through me, rather than AT me, and with short clipped words, replied "Whatever, look..", while veering me off to a near by rack of jeans that were very pretty, but a bit too "shiny" for my friend's humble taste. I thanked her for the suggestion but mentioned that she was into a bit less rhinestone. The employee, obviously unhappy about the new break in information. She then brought my attention to a pair of tights with little cuts running up the leg. Thinking it over, I searched the articles for her size, and upon not seeing it, I turned to Employee A and said plainly "I don't see her size here.." And at this point, she was getting pretty unhappy about my constant nagging. Without asking to look in the back, and without her offering, I decided to just move on. I spotted a pair of really nice shorts with three little metal squares along the pocket. I knew at once that these were the pants I needed. I flipped through the sizes and, alas! I found her size. I pulled it from the rack and tucked it under my arm, and, beaming, turned to "Employee" and asked what she thinks would go good with them. Now, the irritation was apparent, as she rolled her eyes and motioned to the store, and added "Anything here will go with jeans, why don't you just pick something..." Now, completely uncomfortable I nodded, and walked to a row of blue and white tank tops with a small rose on the bottom near the hem. This looked as good as anything, but again, I did not see her size. So, I, cautiously approached the same employee (who was still making her way slowly to the front, phone equipped) and asked her this time, if maybe she had her size in the back. Visibly done with the whole exchange, she groaned and snatched the copy I had from me and almost stomped to the back of the store. Now, a customer browsing the jeans she had just showed me was looking at me out of the corner of her eye. Embarrassed at the whole thing, I made to busy myself with the shorts I had found, and imagining her face when my friend saw them. Without realizing she had already came back, she made a ( A-HEM) noise in her throat, bringing me back to the issue at hand, I turned to her, and looked at the shirt in her hand, smiling and nodding that it looked better. while she thrust the shirt at me, and called over her shoulder as she walked away, "Can't nobody else help you?" . Now the woman at shopper was no longer trying for secrecy in her looks. I sighed heavily, and made my way to the front to check out, not wanting the possibility for her to lose it on me anymore. I gently placed my items on the counter, and rached back for my wallet. As the girl behind the counter, Emily, scanned each of the two items, she smiled at me sweetly and went to grab a bag, she asked me all teeth and smiles, how everything went, if I found it all okay, complimenting me on my fine eye and how she is going to grab one before she gets off, the usual, I glanced over at Employee, who was eyeing me with malace between texts. I assured her that it went great, not wanting to push Employee anymore. As I handed my cash over, trying to fill the awkward silence, I asked what should happen if she didn't like it, or if it didn't fit. Employee rolled her eyes, pocketed her phone, and said under her breath "It better fit..., to which I just laughed, trying to diffuse the tension, I added "Yeah, right? All the work we did to find these, she better like them. I winked at Em, playfully, and then grabbed the plastic bag and waited for my change. Employee, stormed off, and seethed. I am not sure if it was at the comment, or the fact that she may have to see me again. Either way, I just shrugged as Em handed me back my change and bounced her gaze over to employee ( who's name I won't disclose) then back to me, and with an apologetic smile she nodded and purred, "I am sure she will LOVE them. They are super in right now, and SO cute!"
I crammed my change back into my wallet and shouldered the straps. Before leaving, Employee sarcastically sing-songed "have a good daaaaaay", and rolled her eyes once more before diverting all attention back to her phone. Over my shoulder as I made my way to the exit, I mumbled "thank you for all the help, I appreciate it". Later on, it turned out I was shorted $6 in my change, and it turned out that the pants were a bit too small for my friend, but I didn't dare go back. In the end, I can't in good faith give the entire store a bad review just because of the rudeness this employee exhibited. The sizes do run smaller, which is why I am giving one less star. But I like the store and the items they carry. I would recommend them.