I cannot say enough good things about Fitbit. I bought my first Fitbit in 2014. I bought the Flex and loved it. A little over a year later, I decided to give myself an upgrade Andrea purchased the Charge HR and I loved it even more than the Flex. Ahortly after purchasing it, I became pregnant and stopped wearing it until after I had my son. Once I started wearing it again, I noticed a problem with it keeping charged. I contacted the Fitbit customer service immediately and they were so wonderful and was so kind to help me out! They sent me an offer to either replace it for the same one for free or offered me 50% off on an upgrade. I decided to just replace the one I already had because I loved it so much and am not ready for an upgrade! I wear my Fitbit 24/7, except for when I am showering! This has really helped me track food, steps, exercise, water intake, sleep, heart rate and keeps me accountable. I am on a weightloss journey so this is the perfect tool to help me accomplish my goals! Once I achieve my weightloss goal, I plan on giving myself an upgrade as a “goal gift”! Although I never used any other kind of fitness tracker band, I highly recommend this brand! I have a ton of friends, and family that have purchased a Fitbit of their own, since I have purchased mine! We do weekly, daily, weekend challenges, which are so much fun & sometime pretty competitive haha! I just love everything about this company.. their devices, app, and customer service! I LOVE MY FITBIT and cannot live without it!!!!!!!!!!