This epilator works well. At first, I felt that using an epilator was too painful to use at all. I would say that using any epilator hurts worse than getting a tattoo, and a larger area of your skin is impacted at once than getting ink! Someone suggested this method for getting used to the epilator, and I had much greater success after trying this tip: Shave first, then use the epilator to grab any hairs that your razor missed. Then go over the desired area again the next day, and again throughout the week. This is a brilliant strategy to start with, and the process gets easier the more you use it. You will find that over time, less hair grows back, and the hair the returns will be thinner with continued use. Jumping right in is tough, but it doesn't have to be painful!