There is so much I love about this cleanser. It's cool and creamy, the smell is not overbearing, and it doesn't leave a residue on my skin after use. It's great for taking off makeup and I can honestly say that it doesn't make existing post-acne scarring or acne worse. I like to cleanse with cool water and use a cheap toner after this cleanser because it just feels like penetrates my skin more easily, no burning and not tautness. This product belongs in my hall of fame actually.