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DTE Energy

DTE Energy

BY DTE ENERGY #2 in Energy Companies

4.3 out of 5 stars
  • 5 Stars56%
  • 4 Stars22%
  • 3 Stars22%
  • 2 Stars0%
  • 1 Star0%
4.33 / 5 based on 9 Reviews

Top Questions See all 3 Q&A

DTE Energy
DTE Energy
Reviews (9)
Q&A (1)
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REVIEWS
Amanda G.
West Branch
9 reviews
I have experienced only good things from DTE.  They are super easy to deal with. I needed a payment plan and they were able to get that set up in a matter of minutes and they worked out affordable payment plans as well. I had to call them out at about 3 am and they were happy to help.
Richard C.
38 reviews
Our electrical service from DTE has been very good with hardly any outages. However, we recently moved and trying to get hold of their customer service is ridiculous. It took multiple calls over four days since they were always backed up over an hour and their feature that is supposed to call you back when they are ready never does.
Jill C.
11 reviews
I have not had "problems" with DTE, but when trying to make arrangements or join budget/winter protection plans, I have been treated rudely. The employees need more training, offer more options for those who are unable to pay their bill all at once! Consumers Energy, is much more customer friendly!
Samantha I.
Grand Rapids, MI
169 reviews
I live in MI and this is what I use. Never really seem to have a problem. Only when there is an outage, put what company doesn't. Wish their was a solution to that.. hm...........
Kelsey T.
Clinton Twp, MI
116 reviews
Never had serious problem with DTE they are a great company and it there ever is a problem they are usually already resolving it!
Shawna C.
ORLANDO, FL
414 reviews
Techie Expert Level 1
Good helpful company! I have never had any issues with them. I definitely recommend if you enjoy saving on your power bill!
Megan G.
Framingham , MA
1003 reviews
Techie Expert Level 1
My coworker was trying to contact them for over a week and their customer service is nearly impossible to get a hold of.
Shantel J.
Wyoming, MI
160 reviews
So far their customer service been excellent. I love that they have a payment plan biased on your energy usage.
richard p.
Norfolk, VA
796 reviews
Used this company most of my life I think only engery company in MI thats why............................
cyn A.
Bridgeport, CT
106 reviews
Is it a good company

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