The pillow is well made and comfortable. The outer packaging was not durable for the pillow and it arrived torn and very dirty. Unfortunately, I could not take a photo of that. The pillow holds shape and is a much welcomed addition to my bed

The Company Store Down Feather Chamber Pillow is very comfortable and supportive. As a back sleeper, I love how it keeps my head and neck aligned without feeling too firm or too fluffy. Soft on the outside, but with the right amount of support inside. Great quality!

First off lemme start by saying as someone who has had 15 spinal surgries, ive tries ATON of pillows. This is definitely within my top 3. I toss and turn alot because I can never get fully comfortable. This is for sure the type of pillow you would use for a back sleeper. Side sleeping is okay too (once it breaks in a bit) its so nice its soft but still has alot of structure. Its a pillow that will contour around you head and neck for support buy NOT memory foam. Ive been using this pillow for almost 1 month now and I can definitely say my husband is not getting this one. If you have any type of spinal issues id definitely reccomend this baby. I will be repurchasing another one down rhe road