3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

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  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,328)
Q&A (10)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Cassie R.
Beaver falls
130 reviews
Its cable and internet. It works when it wants to and they charge an arm and a leg but they have good customer service so that's a plus.
Elianys N.
51 reviews
I haven't had a problem with them. My TV and internet work fine and it could honestly be worse with other companies. 🤷🤷
Kristen D.
Haverhill, MA
390 reviews
So comcast is the only high speed internet and cable provider in my town. So unless I want dsl and a satellite on my house I have no choice but to go with comcast. Their Chanel lineup is great but their prices are ridiculous. So I’ve kept the internet but now I stream
emma r.
Little Rock, AR
329 reviews
I have had comcast for a while. They're a good service. Normally the customer service is good. And they provide good channels
Zainab J.
Nashville, TN
42 reviews
I'm probably one of 2 people out there who actually like  Comcast Xfinity — it was high-priced and AT&T definitely has more to offer, but Comcast customer service did always take the time to listen and to fix anything they may have screwed up or let me get out of parts of my subscription when there was no hecking way I could afford it. Using the chat service is really helpful and it's something I would highly recommend.

Honestly, y'all just have to know what you want and keep taking it to Comcast until they fix it, but you don't have to yell at customer service.
Katie A.
Nashville, TN
286 reviews
Who actually likes Comcast?!? They are so expensive and their customer service is awful. We dropped cable because we hated giving such a crappy company so much of our money every month. Like clockwork, our internet speeds would magically slow down as we approached a new contract cycle. Then they up sell you to a better, faster contract. So frustrating. 
Brittany P.
Mobile, AL
118 reviews
If I could give them 0 stars I would. We have had problems with Comcast for years, and they make it so hard/costly to switch to another provider. The worst customer service I’ve ever encountered.
Shellby M.
690 reviews
Techie Expert Level 1
I have Comcast xfinity as my cable and internet provider and they go above and beyond, we had an issue and they came quickly and replaced all wires and equipment and found it was an outside power supply issue underground and fixed super quick
Hilliary E.
441 reviews
This company has not o my ripped me off once, but twice! Their prices was way overdone and their customer service is horrible
Tara H.
Coconut Creek, FL
80 reviews
UUgghhh! I have been a Comcast customer for about 8years! Within the last two years they have been terrible! There is always an issue with billing. I had no special channels and was paying 150 a month. The customer service is ok but they also screwed up my whole transfer of service and I had to wait three days to get everything set up at my new place. Overall I would only recommend this compny if you get a new customer promotion. If not its better to get a Firestick or use those new TV Streaming apps!
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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