3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
Leave a Review
  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Jacqueline B.
Bayville , NJ
53 reviews
Poor customer service you can be on hold for 30-40 minutes just to talk to a representative
Joanne M.
Philadelphia, PA
76 reviews
Love the internet super fast and cheep to pay any problems theh get right on it and fix it
Sara S.
Crown Point, IN
28 reviews
Just recently joined and am pleased. Tv is very fast, Internet isn't as fast as advertised.
Brittany B.
Brandon, MS
17 reviews
Depends on what day you are trying to watch tv! However the customer service reps are great
Heather N.
Schaumburg, IL
1 review
Comcast is basically the only provider in our area. Their customer service is not the best.
Julie  G.
12 reviews
I haven't had any problems yet, and they are much easier to deal with compared to Verizon!
Eliani L.
Tallahassee, FL
37 reviews
Service is spotty in my area. Generally their customer service isn't great or user friendly
Angela P.
Richmond, Va
13 reviews
Comcast is very good, but they're prices are a little tooooooo high. but hey great quality.
Ally C.
Elkton, MD
79 reviews
Ehhh they are okay. Tv and internet service is good. The customer service could be better.
Blanca G.
Houston, TX
83 reviews
Overpriced and the Internet is always going out. I'm ready to switch to something different
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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