3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,329)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Nicole W.
Spokane, Wa
25 reviews
This is our second time with Comcast. This time it's not so bad. They are rude and unwilling to help.
Carolann M.
Chicago, IL
143 reviews
It could have better connection. Also I have lost channels for no apparen't reason and am unsure why.
Vicki T.
Fraser, MI
15 reviews
HORRIBLE. We have to reset modem at least once a week. Customer service is probably the worst around.
Ayanna W.
Jacksonville, FL
2 reviews
Awesome company . Needs to lower their monthly bill. Very fast and reliable service. Very dependable.
Anjelica L.
Chicago, IL
15 reviews
Horrible service -- I also hate that they forced me to get a package vs. just internet like I wanted.
Pamela M.
Homestead, FL
68 reviews
Techie Expert Level 1
Service is okay , customer service is poorly . They are always having issues and routine maintenance
Heather V.
Wallace, ID
167 reviews
If only they didn't have a monopoly on the cable business.
I'm on the verge of just going to Netflix.
Kirsten T.
Grand rapids, Mi
8 reviews
Fast internet but all the lines to our building had to be rerun because they were cutting in and out
Allegra M.
Erie, CO
12 reviews
Have been customers for over 10 years and don't have any problems. Our service is reliable and good.
Kayla S.
Williston, FL
110 reviews
Poor customer service, prices change too often, service isn't the best. Switching as soon as I can!!
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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