3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Christine N.
Blackwood, NJ
113 reviews
Comcast is amazing ! Always fixes the issue I use it since day one in all my houses for every service
Amy E.
Orem, UT
17 reviews
We dreaded Comcast because of the terrible customer service and high prices compared to what you get.
April G.
20 reviews
Comcast has super fast internet. But their prices are outrageous. Customer service is pretty bad too.
Sonalee V.
Orangeburg, NY
20 reviews
Is okay not the bewst they can use a better service and prices are high. This are many interuptions.
Jessica D.
San Lorenzo, CA
26 reviews
I don't really have an opinion I have never had an issue but I have not used any other form of cable
Jessica V.
Lawrenceburg, TN
74 reviews
Been a loyal customer for years. Better than other service I've had but I'm not a fan of hidden fees.
Anjelica L.
Chicago, IL
15 reviews
Horrible service -- I also hate that they forced me to get a package vs. just internet like I wanted.
Victoria P.
Modesto , CA
256 reviews
I really like their internet services! I wish we could pick them up out where we live... but alas :(
Aaron M.
Flint, Mi
33 reviews
Love the internet speeds, Xfinity on demand is a life saver! Customer Service end needs a little work.
Katherine S.
19 reviews
Pretty good service and coverage but could use a revamp of their customer service. Not super helpful!
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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