3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Angela S.
69 reviews
No complaints with this company, The internet speed is fast and very seldom do I experience any issues with it.
rich k.
Chicago, IL
4 reviews
The worst provider and the worst customer service. My building has a contract with comcast so I'm stuck with it
Heather E.
Greensburg, PA
31 reviews
I am paying a great price for cable, Internet and phone through them but the customer service is lacking a bit
Janelle B.
Sandston, VA
15 reviews
Only provider in my area. The product is spotty yet the bill increases every year. Customer service is lacking
Ali J.
New Bedford, MA
8 reviews
Plenty of quality television channels. The internet is supposed to be much faster than it actually is though.
Claudia S.
57 reviews
I love Comcast. If there is a problem, they are so quick to come out and help you. Comcast is by far the best
d_is_for d.
178 reviews
They are pretty good at customer service most of the time. There are other times when they are not so great.
Bria W.
Marietta, GA
50 reviews
I love Comcast, we rarely ever have problems & when we do they fix whatever issue we have almost immediately.
Lauren B.
Nashville, TN
96 reviews
Been using comcast for over 10 years. Love everything about it. Great customer service. Definitely recommend.
Shannon H.
Huntley, IL
231 reviews
My internet kicks me and my husband off all the time and it is slow. It may just be the area I am not sure...
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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