3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,329)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Ariel K.
allentown, PA
45 reviews
Techie Expert Level 2
They do not have the best customer service. They are not willing to work with their customers when their service goes out.
Natalia T.
Rockwall, TX
70 reviews
Not the best provider as anytime I call for technical support, they try to sell me something :( don't always appreciate that
Monike D.
Everett, MA
50 reviews
Comcast really met my in my home me and my husband just love the facilitys that comcast provides to us!
Beth T.
Nashville, TN
39 reviews
We don't really have any problems with Comcast. The service is mostly consistently fine and the channel selection is good.
Deann S.
Herriman , UT
192 reviews
Not the best internet service I have used. Internet in my house goes out all the time. Even with the most expensive router.
Elyse V.
Bloomington , IN
42 reviews
The only reason I use this service is that it is the only company in my area. I do not like their customer service at all!
Michelle S.
Miami, FL
25 reviews
I have never had a issue i bundle it all including my home alarm and don't have to worry about 20 bills i just have that one
Talita A.
San francisco, CA
29 reviews
I have nothing to complain about their service, been living in the US and using comcast for 3 years now and so far so good
Cassidy G.
Fort Dix, NJ
72 reviews
Horrible customer service! Refuses to honor deals made! High number of hidden fees, which were completely unexceptionable!
Angelica M.
Hialeah, FL
53 reviews
Very good service. The TV doesn't cut out when it rains, I have on demand and can catch up on on my shows when I miss them.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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