3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,329)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Alyson D.
4 reviews
Comcast has the worst customer service of any company I've ever dealt with - despite their recent "efforts" to get better.
Sarah E.
139 reviews
Not always the best, but there are worse carriers. I don't care for the company practices, or how often service goes down.
Brittany R.
New Bedford, MA
36 reviews
I'm personally not really fond of Comcast. Mainly because whenever there is a problem they aren't the best at resolving it.
Lisa R.
Spring Hill, TN
55 reviews
I'd give this awful company 1 star, but I have had a few Comcast employees go above and beyond. 98% of the time they suck!!
Laura S.
50 reviews
Meh. To me, the only good thing that I can say about this company is that their cable does not go out when it rains/storms.
Savannah C.
41 reviews
It's okay, but sometimes I wish it wasn't so slow. My whole family complains about it, but it works and at lest we have it.
Allie L.
Manteca, CA
64 reviews
I enjoy Comcast and we do not have too many issues with it.
A few here and there, but i think the company overall is great.
Monike D.
Everett, MA
50 reviews
Comcast really met my in my home me and my husband just love the facilitys that comcast provides to us!
Elizabeth F.
Corinth, MS
21 reviews
I am currently not impressed with Comcast. My bill continues to go up and when I try to chat with someone, no one answers.
Shala C.
Atlanta, GA
41 reviews
I only use them because no one esle is here! Over priced awful customer service! They are the worst! no other way to put it
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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