3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Rebecca A.
Auburn, WA
106 reviews
Service is pretty good but customer service is terrible!! Also, the pricing is too high and there are a lot of issues along the way.
Jeremy P.
Purvis, MS
4 reviews
Being able to combine cable and internet into a payment that is cheaper than satellite and internet is a great value for the money
Tiffany P.
Redmond, WA
20 reviews
Internet works great after dealing with customer service. They couldn't find my address and kept transferring me. How frustrating.
Vanessa M.
40 reviews
Already been using Comcast for two months and haven't had the first complain. Internet work great for all the devices in the house.
Suzanna E.
Galena Park, TX
56 reviews
Not the best service but by not the worse either , phone calls to cut stoner service take forever , barely n
Meets my expectations
Eva C.
Rockville, MD
78 reviews
Customer service not great and price can sometimes be high if you don't cancel packages but overall good service/channel selection
Ericka W.
Washington, DC
98 reviews
The cable service is entirely two expensive. We spend about 260 on cable every month and theres never anything to even watch on TV.
Nicole M.
East Peoria, IL
14 reviews
Comcast has everything I was looking for. Their service is good and they are always very quick to fix anything if I have a problem.
Nicole P.
Hebron, IN
1 review
I loved comcast when I had it but the price kept going up,up, and up. Every time I got a new bill some other charge was added on.
Amanda H.
35 reviews
Not really great I have used DirectTV and I actually prefer Directv. It was ok the WIFI is pretty good but the cable really isn't.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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