3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Amanda L.
Norton, ['', '', '']
168 reviews
The channel selection is great and love their in demand shows. However their customer service online or over the phone is horrible.
Madalena M.
Salt Lake Cty, UT
91 reviews
Comcast's prices are outrageous, and their customer service is a joke. I use them only because they're the only provider available.
Emily K.
Grand Rapids, MI
10 reviews
Been with Comcast a few months and although I am generally happy with my internet and cable the customer service could be enhanced.
Susie R.
Nashville, TN
33 reviews
They are competent but I feel extremely over priced and their service is awful when you try to get them out to work on your issues.
Victoria M.
Jessup, PA
32 reviews
I love comcast ive had it for almost a year now and ive never had amy problems with they have alot of different choices and deals.
Lexie M.
128 reviews
They're pretty good, their customer service is really bad usually, but otherwise they have a lot of perks and rarely have outages.
tasha e.
benton, TN
23 reviews
Comcast offers fast reliable high speed internet. We hardly ever have service issues. Have been loyal customers for over 3 yrs now.
Amanda S.
Ridgecrest, CA
5 reviews
Comcast service has dramatically improved recently. I have had no problems with my internet or customer service for the past year.
Christina M.
Fredericksbrg, VA
205 reviews
Comcast is fine. The internet works great most of the time, but they can be a little hard to deal with when you're having problems.
Emi N.
Redwood City, CA
410 reviews
I love Comcast because of their fast internet and their cable. I have never had trouble with them like I did with direct and AT&T.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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