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3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
priscilla J.
Orrum, NC
80 reviews
I had the pleasure of using Comcast when I was living with my roommate. I really enjoyed the service . It wasn't expensive at all.
Tiffany S.
Maplewood, Mn
105 reviews
Their customer service is horrible and they are not very nice. But I never seem to have problems with my internet so pros and cons
Robin R.
Brentwood, TN
37 reviews
Our family has used Comcast for over 10 years. Other than a few outages at times it has been an excellent choice for our household.
Amanda R.
Dallas, GA
46 reviews
I only have Comcast because of my job. Otherwise I would not use them. They are a rip off and are constantly trying to scam people.
Megan G.
38 reviews
Too expensive. The bandwith is forever buffering when we watch on demand or stream a video. Not flexible at all with their options.
Lauren C.
Philadelphia, PA
22 reviews
I really do love comcast cable. The on demand, all the channels and the dvr. But the price is getting to be a little to expensive.
Amanda L.
Norton, ['', '', '']
168 reviews
The channel selection is great and love their in demand shows. However their customer service online or over the phone is horrible.
Ruefina S.
South Holland, IL
124 reviews
Xfinity, I love it, I love how everything is set up and works. very easy to navigate and love the extra things the have on demand.
Emily K.
Grand Rapids, MI
10 reviews
Been with Comcast a few months and although I am generally happy with my internet and cable the customer service could be enhanced.
Susie R.
Nashville, TN
33 reviews
They are competent but I feel extremely over priced and their service is awful when you try to get them out to work on your issues.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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