3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
Leave a Review
  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Chantel C.
New Bedford, MA
12 reviews
Worsttttt service ever!! Customer service is terrible & the pricing is ridiculous. If they did not own the monopoly of my area, I'd switch!
Marcos C.
Tucson , AZ
87 reviews
I enjoy my product ! Comcast is amazing. The only bing I have to complain about is the horrible customer service. They are extremely rude!!
Rose N.
39 reviews
Comcast is overall good. Their high speed internet is not so good. We keep upgrading and for some reason the internet keeps getting slower.
Courtney H.
Trenton, NJ
30 reviews
Internet service is hardly ever interrupted, and works great, But although you do not get a warning before your price sky rockets $30-$40!
Lacie B.
Salem, OR
23 reviews
They are always fast and friendly. The only I don't like is the Xone update it's so high tech it's confusing to move around and find shows
Jessica C.
Petaluma, CA
161 reviews
While their prices may be a bit high, I've always had great service from Comcast with no pro lens whatsoever, I would highly recommend it.
Tina H.
Steubenville, OH
11 reviews
I just use their internet service and it is faster than any other service I have tried. My husband and I are very pleased with the service.
Jessica B.
West Monroe, LA
49 reviews
WiFi and are awesome and customer service is wonderful at the office I have heard bad things about them over the phone and charging to much
Lauren R.
Wayne, PA
9 reviews
Comcast is a love and hate relationship. The service is great when you have an issue but the customer service experience is pretty painful.
Jennifer M.
Wyoming, MI
27 reviews
Not very good customer service. So hopefully you don't have any issues. But the actual product is decent. A little on the pricey side though
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

Sign up to join our community!

BackInfluenster Cashback

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.