3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
Leave a Review
  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Morgan N.
Hendersonvlle, NC
18 reviews
Comcast is the only cable and internet provider in my area. I have often been displeased with their customer service but their on demand is amazing!
juan g.
Chicago, IL
17 reviews
Its a love and hate relationship. They have the fastest internet and great channels to watch but there customer service and there prices are horrible
Dani P.
111 reviews
Their customer service is horrible. The Internet is spotty. It's way more expensive and lower quality than Charter. I would avoid Comcast if you can.
Daniella S.
New York, NY
94 reviews
Customer service is a bit bad. You will be placed on hold for hours and the prices are really expensive, but otherwise the internet has great speed.
Nicole r.
Evesham, NJ
9 reviews
Although I have family that work at Comcast, I do not like their service. I also think their prices are way to high for the service that you receive.
Michael R.
Middletown, PA
23 reviews
I firmly believe @Comcast is the most evil corporation on the planet. They over charge and under serve. Speeds are slower than what they are selling
Melissa  A.
South Elgin, IL
52 reviews
I'm not even sure why we are still with these guys. The equipment stinks, the channels selection we get keeps getting less, and we keep paying more.
diana v.
Antioch, CA
65 reviews
Reliable services. Good customer service a lot of the times. Never had big issues that haven't been able to be solved. Reliable high speed internet.
Leivis R.
8 reviews
The Internet is the slowest thing in the world. During storms it rarely works if it works at all. I'm always having to call to get it working again.
Melissa S.
Ferndale, WA
20 reviews
Great Internet for what is available in the area. But it is expensive when looking at other rates. Customer service has been mostly helpful as well.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

Sign up to join our community!

BackInfluenster Cashback

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.