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3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Elise B.
Jonesboro, GA
148 reviews
Service is not the best but it what we are stuck with. Customer service is a joke but until more internet companies head to our area we have no choice
Melody W.
Montclair, NJ
18 reviews
Prices are high, yes, and we've had some trouble, but ultimately we've always received the service we need even when we've had to call more than once.
Katie W.
Red Lion, PA
209 reviews
Comcast has been a pretty reliable company for my family. They are very expensive and the Internet goes out more often than it should for what we pay.
Luz T.
27 reviews
Excelente servicio aunque consider que es un poco costoso pero no lo cambio por que donde vivo hay muchas tormentas invernales y nunca tengo problemas.
Stevone P.
Gastonia, NC
47 reviews
Theyve become way too expensive but the service is pretty reliable and customer friendly and i like their packaged channels better than other providers
Jessica M.
Russell, PA
25 reviews
Sometimes we have a few complaints at our apartment about the service being
lost and I'm not sure why those problems occur but that's the only concern
April P.
38 reviews
The reception in our area is absolutely HORRIBLE. The internet always crashes, once our phone was out for a month, & we never get any signal out here.
Crystal Y.
520 reviews
I'm pretty sure a lot of people feel the same as we do about comcast. Over priced, rising fees, and BAM out of no where your bill doubled in a month!
B ..
160 reviews
My mom has Comcast and shes been with them for years. I wish they would add more channels to certain packages. That would give them a lot more money
Deena G.
97 reviews
The worst part about Comcast is that there are no other options in our area, and because costumer service is so poor you don't get what you pay for.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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