3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
karina  R.
Fort Lupton, CO
7 reviews
We have comcast as our internet provider and we haven't had any problems with them. They are always there to see if we need help or have any questions.
Kwanielle H.
Monroe, GA
6 reviews
I really do wish I had other options outside of Comcast but unfortunately they are the only provider for out area. Too expensive for what you receive.
Zafirah M.
Lake Orion, MI
93 reviews
The Internet is very high-speed, but the connection is extremely unreliable. it keeps disconnecting and there are times it wont even connect at night.
Courtney K.
Atlanta, GA
94 reviews
Comcast is very reliable, works well, has high speed, reasonable pricing, sometimes it can go in and out but just give them a call and it'll be fixed.
Sara L.
Montgomry Vlg, MD
46 reviews
Comcast is a better service than Verizon. They gave me a lot more choices and were a lot more helpful in setting up service and answering my questions.
Catherine H.
Fulton, MD
7 reviews
Very mediocre service for the high prices. The customer service is atrocious and I truly dread the next time we will be forced to call in for services.
Jamie B.
Knoxville, TN
34 reviews
For the most part, it's a good company. Its reputation of having terrible customer service is mostly true but I've never had too many problems with it
Dani S.
21 reviews
Terrible company. Can't say enough negative about the lack of organization, customer support and overall honesty and integrity regarding this company.
Holly S.
Canton, GA
30 reviews
Comcast is awful, truly, but I've had better service than with Charter.

But Fiber will be here soon and I'll be making the switch as soon as possible.
Summer M.
hudsonville MI
484 reviews
I don't think the people at cable know how to count. They always get the bill wrong and then don't take the time and consideration to help you fix it.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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