3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Sidney P.
Charlotte, NC
75 reviews
Comcast has great internet but the only problem is when you have a problem with it. The customer service is horrible and you will be on the phone for hours.
Brandy H.
Grovetown, GA
56 reviews
Worst customer service ever! If I had another choice of cable for less, I would switch. Unfortunately their internet and cable packages are the best around.
Sarah G.
945 reviews
They're too expensive but I don't have any other cable provider in my area so I have no other choice. Customer service is up and down, I'm not really a fan.
Sandra J.
Stone Mountain, GA
11 reviews
If there was another choice for me to make I would make it. I have ex[erienced soo many problems with comcast. from not getting channels to customer service
Saugus, MA
22 reviews
Is that a real question? Everyone knows Comcast is the devil and if they offered a different company in my area I would never use them. But I have no choice
Andrea T.
Murfreesboro , TN
21 reviews
Our comcast wifi has had so many issues lately. It's getting to the point where I turn my wifi off on my phone and use my data just to get something to load!
Amy B.
Milford, MI
18 reviews
Cant beat the reception but the prices are way to high for general basic cable which you need to watch anything on TV currently, get no reception without it.
Alexis A.
Philadelphia, PA
25 reviews
Excellent service. I have tried them all and none compare to Comcast. however, the prices are tremendously high and outrageous and keep going up every second
Rosalba A.
Houston, Tx
12 reviews
I don't like it very much. We were told that they were going to send us a new box for our internet and it's been quiet some time since we've heard from them.
Ashley D.
Pittsburgh, PA
10 reviews
Ive had comcast for years. Recently i have been having A LOT of trouble with the wifi. It is constantly going out and not working. I am always resetting it.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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