3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Julie C.
18 reviews
It'll do I guess. Seems they remove channels without telling you but yet you still pay the same. They don't carry some channels that Verizon does. I'm on the fence about switching back when the time comes.
Molly P.
Winfield, WV
5 reviews
We have absolutely no way of having high speed internet out where I live and Comcast is the only company who could keep up with high speed! The wifi reaches all the way up to my apartment! They are fabulous!
Jan C.
10 reviews
Surprisingly, not as bad as I expected it to be. The employees who helped set up internet were very nice and polite. Talking on the phone can be a little stressful, but setting up an account wasn't too bad.
Christina D.
Eliot, ME
7 reviews
Comcast has a bad rap for some reason. We have never had any issues- customer service has always been easily obtainable and reasonable. We also have never experienced any price hikes or unreasonable charges.
Brandi B.
York, PA
25 reviews
Service is pretty good. I think they're like the only provider that services my area or I probably would look into another option. The customer service isn't the greatest and their prices are a little high.
Ginny M.
16 reviews
I have been happy with the service, but I think I pay too much and I've had some issues with technical support and the people actually showing up to my house. Also, when I call support I'm often hung up on.
Jessica A.
Van Nuys, CA
20 reviews
Ill give them credit for fixing their mistakes, but there are mistakes that get made often: sending broken router boxes, internet outages, etc. When these have happened they have fixed them within 24 hours.
Ashley M.
Beaverton , OR
110 reviews
If I could give it 0 stars I would. Terrible customer service, sneaky fees and price hikes, expensive, and they throttle usage. Just biding my time till there's another option and I can say good riddance.
Rebecca P.
Saint Johns, FL
8 reviews
Comcast internet speed is actually pretty good. However if you ever need customer service they will leave you with wanting to never hear the word Comcast again! The customer service is at best horrendous!
Karin G.
Chicago, IL
9 reviews
Internet service is fast and reliable. Price is kind of high and customer service is hit or miss. Cancelled our cable through them because it was too expensive! They call often to try to sell us on cable.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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