3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Redwood City, CA
18 reviews
I wouldn't recommend Comcast to anyone though it's the only cable company available in our area without going to The Dish.

Their customer service is nothing short of horrible for both Comcast Infinity cable and internet.
Apryl H.
61 reviews
Bleh! We all know that Comcast isn't that great... Their customer service is subpar, their services are shotty, and their prices are pretty high. What more can I say?
Michelle M.
15 reviews
Comcast is good for getting channels i could not normally get, i also have the internet so i can keep in touch with my family & friends or play games & do research.
kelly R.
Manteca, CA
19 reviews
We just switched recently to Comcast and so far have had an incredible experience. I love the speed of the internet and the cable box has all kinds of great features
Chanelle C.
Glade Spring, VA
71 reviews
Techie Expert Level 1
I hate Comcast so bad. I wish there was another provider in my area, I have to call every month and have them adjust my bill because something is always not correct.
Megan M.
39 reviews
The customer service is terrible! When you call customer service you have to go through a lot just to get someone on the phone. Usually they will then hang up on you.
ashley s.
Goldsboro, NC
34 reviews
I hate comcast. If there were another provider where I live I would switch. Customer service is horrible. They always give you the run around. The bill is never consistent and never what you agreed to in the first place.
Aly B.
Auburn, AL
6 reviews
I've never had an issue with charges or additional fees like some reviewers have mentioned, but sometimes the Comcast online streaming isn't as great as I would hope.
Nelky M.
Hartford, CT
31 reviews
I've never really had to many issues with Comcast other than slow internet or not being able to connect but as soon as I call they send a tech to try to help me resolve the issue . Other than this they are ok for service
Alicia H.
Vallejo, CA
23 reviews
Trust me if I didn't have to use Comcast I wouldn't. They are severely overpriced and their internet service is so intermittent at times that it becomes frustrating.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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