3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Elizabeth A.
Hialeah, FL
42 reviews
Their service is great, and so is their customer service. sometimes there is problem with their on demand service with it gets resolved quick. only one time hast the wifi not worked.
Emily M.
Greenfield, MA
12 reviews
Our internet works fine, but customer service is a joke and we had some issues getting equipment that worked sent to us. We also overpay and don't have another option in our area.
Samantha N.
East Sandwich, MA
30 reviews
The cable service itself is okay. The customer service provided by the Comcast company is pretty awful. The prices are outrageous. I really wish there was another option in my area.
Samantha S.
Alexandria, VA
28 reviews
the service I have from Comcast sucks. I have never really had the best experience with any provider but since moving to the east coast, my service with Comcast has been horrible
Jennifer  W.
Christiansburg, VA
24 reviews
We've been with Comcast for years!! I wouldn't switch. I love the internet speed. The digital cable is wonderful. The only thing I'd change is a rebate for long standing customers.
Alexa  D.
182 reviews
Comcast is great. Ondemand online is amazing. I watch my favorite old shows included in the package. It is always reliable, and there are so many options. I also love the interface.
Rachel M.
Antioch, TN
14 reviews
Horrible horrible horrible horrible customer service! If there was a better option I would switch my service in a second! As soon as google fiber is in our area I will be switching!
Brittney C.
24 reviews
Their service is amazing and they do a great job on communicating with you. I was having problems with my cable and they were super nice about it and fixed the problem right away,
Crystal I.
Goose Creek, SC
3 reviews
I hate this company and it's practices. We've been overcharged so many times, but they've got a monopoly on our area, so they're literally the only ones we can get reliable internet through. I can't wait until another provider becomes available.
Cyndi R.
Reading, PA
33 reviews
I have used Comcast in the past and never had a problem. I just got hooked up again after my year away from cable. The signal strength is nowhere near what they said it would be.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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