3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Erica W.
Oak Harbor, WA
28 reviews
Worse internet provider who tries to sneak in charges on your monthly bills. The internet isn't even that good and has to be constantly restarted. They have a bad rep for a reason.
Nicole B.
Albuquerque, NM
379 reviews
We have our cable and Internet through Comcast and we are satisfied with it most of the time. Sometimes the internet doesn't work as well as it should but it's not too big of an issue
Kat L.
Sunrise, FL
32 reviews
Some days the Internet is very fast other days you're better off using your data on your phone. They are pretty price and have recently started charging by the gig rather than one whole lump some
Jessica O.
Mount Laurel, NJ
11 reviews
Customer service is questionable, but otherwise positive experience. I wish I could find a less expensive alternative, but so far their service has been most reliable in my location.
trevor l.
Chickamauga, GA
19 reviews
Good at times can be hard to work with if you have problems. I like the newer boxes they have integrated rewind and fast forward. IT would be better if you didn't have to pay for DVR
Anna Mae O.
Hanover Twp, PA
1 review
Comcast is reliable for Internet service. Their speed stays true and is almost never dropped. I would recommend all who are looking for a fast, reliable network to consider Comcast.
Cassandra b.
9 reviews
Wish I had another option in my area for cable and internet.
Price is too high for what I get. Customer service is not good, hard to
get ahold of and then they always want to upsell.
Amanda D.
Swartz Creek, MI
19 reviews
I dislike Comcast as much as the other guy. However because they have a monopoly in our area, it's either them or a satellite. We are basically stuck between a rock and a hard place.
Kerrie M.
Maple Falls, WA
18 reviews
It is overpriced and customer service needs more training. Unfortunately, I live in an area surrounded by trees and this is the only option for cable, internet and phone services.
Brittney C.
24 reviews
Their service is amazing and they do a great job on communicating with you. I was having problems with my cable and they were super nice about it and fixed the problem right away,
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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