3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,328)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Candace C.
Spokane Vly, WA
168 reviews
I HATE Comcast! We tried to get a dish, but because of the trees outside our house, we weren't able to get a dish, unless we were willing to cut some down. So we're stuck with Comcast. They have the worst customer service ever!
Olivia M.
Cherry Hill, NJ
98 reviews
I hate Comcast. They are a terrible company with terrible customer service. I do not believe that they legitimately care about their customers because they know they have a monopoly on the market. They simply care about money.
Steph C.
126 reviews
Horrible customer service but okay internet. Our speeds are quick and the TV always works for us but the prices keep jumping up and the customer support is a nightmare.
Tiara H.
Portland, TN
18 reviews
Very good service we had it for about 8 years now that we had it we never really had problems with but the only thing it does it just freezes out for 5min. and it takes a little bit to load but otherwisr very effective network
Michelle C.
Secaucus, NJ
53 reviews
The internet is not the best in my area, it does constantly crash. The cable on the other hand is great, Xfinity is the most advanced cable setup I've ever used. The fact that the remote is now voice activated is a game changer.
Christina R.
73 reviews
Customer service is terrible. The price is high. The quality is usually good. It's a monopoly, so I don't really have a choice since I need internet for my school work.
Hope R.
Highland Park, MI
37 reviews
I love Comcast they do give you any crap about a 2 year plan and then your bill goes up dramatically after no they work with you and you only pay for what you watch been with them almost 10 years and won't go anywhere else
Carla K.
Dillsburg, PA
59 reviews
Comcast is my internet provider mainly because I cannot get anything else that does not cost a lot of money. I am currently doing school online and the fast internet is perfect for the amount of research and projects I do.
Tracy H.
185 reviews
Overall we have been happy enough with the service. However, I think it's really expensive for what you get. But, I think they're on par with the other companies. We'd rather have an al carte option for channels that we want.
Kelly M.
Phila, PA
31 reviews
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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