3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Lynette W.
Henrico, VA
18 reviews
I absolutely hate their customer service. Everyone seems to have started the job right before my call. They mess up my bill every month. My internet is in and out all the time.
Shawna R.
Lake City, FL
60 reviews
The high-speed internet is really good, but the TV service isn't as good. I've had issues with losing to signal and the channels not being in order of the programming genres.
Alexis B.
Belchertown, MA
80 reviews
Their customer service is awful. They are rude or not helpful at all. I feel we pay too much for barely any service and unfortunately, this is the only service provider in my area.
Tina F.
Greenwood, IN
1 review
Have Comcast service with HBO
Also the Internet. I enjoy the it the Internet is fast and I have very few interruptions. Not I can say I'm not completely happy with the price. They seem to nickel and dime you for every little thing they can
Erica Q.
415 reviews
The cable service is very expensive and I am always having problems with the internet they provide. when you call customer service they are rude and seem to not want to help.
Kathy R.
Miramar, FL
12 reviews
Comcast has great cable service but their internet service is sometimes lacking. Some days it runs great with hiccups but on the days it doesn't work, it's just sad. I work from home so I need consistent service. The speed when it works is great 55mbps on a bad day 3mbps that is huge downgrade and makes it very difficult to work.
Mirna H.
Springfield, MA
3 reviews
Had dish for 4yrs then Finley got fed up with the company and switched to Comcast best decision I have made great internet hd looks fantastic and on demand movies love it!!!!
Sara P.
Chicago, IL
81 reviews
Their customer service is like most others, however their offers are unbeatable. They offer the bet packages with competitive pricing and I am a very happy Comcast customer!
Kellie-Merie P.
Frederick, MD
16 reviews
It's the only game in town so I'm stuck. We pay for Blast but it's super slow and goes down in good weather more than Satellite in a storm . However the X-Finity voice is nice
Ruth G.
Mission, TX
5 reviews
Unfortunately this is the only company that services my area. I feel like their monthly prices are higher than other companies. Overall, we haven't had much service interruption in the last year but our speeds can slow down at times.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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