3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Chantel M.
Salt Lake City, UT
30 reviews
I have basic cable and high speed internet. This is the 2nd time I have had Comcast. And they have always stuck to their word. My price has NEVER gone up and that's why I stay.
Vera H.
156 reviews
Well now it I'd what's in my areaūüėĮ It is expensive because Internet never stays fast..drops..cable not so much a good deal phone ...well let's just say if I had a Choice..nope.
Jennifer A.
Keasbey, NJ
20 reviews
I feel as though choosing a service provider is the lesser of all the evils. My bill goes up without notice and I cannot get a straight answer when I call into customer service.
Emily D.
17 reviews
I love the service, however my bills are ALWAYS more than they promise every month. I finally found a rep that is honest and truthful and that helps. But my bills aren't any less
Bianca C.
Tallahassee, FL
32 reviews
The bane of my existence. If my complex did not require comcast, I would quickly switch to another cable provider. The customer service is lackluster as is the actual service. If the wind blows a teeny bit, the service goes out. Annoying
Tanya R.
6 reviews
Comcast sucks...If we had a better option where we live we'd get it. Their customer service is atrocious and they are expensive! I wish other companies had comparable services.
Jacqueline R.
New castle, DE
24 reviews
Decent service. Not too fond of their customer service skills. Somewhat expensive, wish we could have gone with a different provider, but comcast is the only option for my area.
Megan M.
Sicklerville, NJ
56 reviews
The issue isn't the company's product, but the consistency in which it works. Countless times my household has experienced faulty wifi connections, slow internet speeds, lack of guide for cable or functioning on demand. It's been a headache.
Zachary B.
Mableton, GA
26 reviews
I absolutely love Comcast it's is repeatedly the best internet and cable provider I have ever used!!
The internet connection is the best out of all other providers I have used.
Morgan H.
31 reviews
The options for television are good but there are constant problems with the cable box and internet. We're use to just having random outages and not knowing when they will end at this point. Any time we complain we're told they're upgrading.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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