3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Leslie M.
200 reviews
Best tv/internet provider their is. They are amazing and always their to help with any problems (if any) They offer great prices overall they are truly the best service out their
Katelyn E.
Canton, GA
4 reviews
Pretty bad customer service. They came to run a line for our neighbor once and cut our line and did not even tell us. Typically takes them several days to get to the house to fix anything and they never come in the time frame that is given.
Marcella R.
Lansing, MI
20 reviews
They are ok until you have a problem or trying to figure out where credit they promised is unfortunately the cheapest in my area so I am stuck with them for a little while longer
Laura L.
San Jose, CA
8 reviews
I hate when they are changing the programs by excluding one or few from the packages.
It's totally disrespectful for the customer to buy a upgrade package and after few months to have less programs ....
So big NO!
Choose another provider :)
Kirenia Z.
Miami, FL
67 reviews
I only have the Internet not the actual TV shows but I use the Internet to play online with friends on psn and it works fine so far no complains and it's more affordable then most
Rin R.
Smyrna, DE
32 reviews
COMCAST IS THE WPORST COMPANY EVER!!!!! They are the worst internet and TV service I've ever used!!!!!! I've never had the phone service so I'm unable to voice my opinion on that.
Brittany B.
46 reviews
The cable is okay, cuts out a lot and has it of problems connecting to the server a lot but the internet is fast and its cheaper than other types of cable and internet company's.
Annie W.
Salem, OR
19 reviews
We continue to use Comcast because it was already being used in the home we purchased, but it's been a nightmare. The service is expensive and the customer service is poor. Our installation was such a mess that we received a large refund. Messy.
Ajee B.
20 reviews
I currently have Comcast Internet and it sucks. I wouldn't recommend it. We've called them several times and they still haven't solved the problem. They said they would have to charge us to come out to the apartment to see what the problem is.
Sarah Z.
17 reviews
Poor customer service, price hikes, and a monopoly in my area. This is the only viable option for cable/internet here- and they know it. Hours on the phone to correct billing issues. Just horrible. The router they supply you is useless- and the installer even told us it was. Unfortunately the service is good- the only thing that makes me stay.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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