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Comcast

BY COMCAST

3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Comcast
Comcast
Reviews (7327)
Q&A (10)
Media (14)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Heather L.
Vero Beach, FL
20 reviews
So can I just say this. I want cable companies to let cable go. Internet is the future. Keep cheap cable plans for the adults over 50 and start making Internet the priority. I hate that cable companies force you to bundle a cable with internet.
Rachel M.
116 reviews
Comcast is amazing! I just upgraded to XFINITY and i love the new layout. My favorite feature is the voice activated remote which allows you to pick your show via your voice. I have used verizon before but comcast is definitely more user friendly!
Melissa D.
54 reviews
Too expensive and some channels go down every now and then. I wish I had more options to choose from in my area, everyone raves about Verizon Fios but we don't have that where I live.
JaKarrea W.
Lincoln, CA
9 reviews
Our service with Comcast could be better. The customer service is not good, they charge you to speak with a representative unless you're canceling, they charge to come out for service, and the internet connection could be faster and more stable.
Sarah Q.
Chicago, IL
16 reviews
This company is frustrating to work with. Their customer service is lackluster at best. I find it difficult to speak with someone on the phone that can help me troubleshoot my issues and they are frequently late to service call appointments.
DeAngela B.
Monroe, LA
174 reviews
I really enjoy my Comcast services. They are always bringing something new and never hesitate to help me in ways to keep my bill at its lowest. Their new X1 system is the best, including the apps that I use to control my system and record shows.
Margaret K.
Edgewater, MD
97 reviews
I've never had anything but good experience with Comcast. Their customer service is top notch, not to mention extremely friendly. They're products almost always work, and when they don't they send someone out to fix it quickly and efficiently.
Jessica E.
Mount Laurel, NJ
63 reviews
Only reason why we have comcast is because we live in their home market and we don't have a choice. My husband works from homr and needs a reliable connection, yet we always have outages. If we had the choice, we would go elsewhere for internet.
Kelly A.
Aberdeen, WA
104 reviews
The price for bundling cable phone and internet it was made us use them..

Their service is also good.. not to many problems. if we have one they take a good amount of time to fix
colean l.
Knoxville, TN
64 reviews
I absolutely HATE Comcast. It is the worst customer service ever!! Every time I call, I have to wait at a minimum, 30 mins just to talk to a team member. If I had a different cable provider available in my area, I would switch in a heartbeat!
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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