3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
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Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Jesse L.
Brandon, FL
244 reviews
Comcast always gets a bad wrap but we have had them for 7 months and love them. The x1 system they offer is unique, user friendly, and offers a ton of features and options. Never had an issue with billing or outages. The price is in par with competitors.
Bernita L.
Harrisonburg , VA
59 reviews
Cost vs service is terrible. They go up on your bill without notice and if you have a service or connection issue they act as if it's your fault. Yet they always expect payment in time
Kaitlyn W.
Memphis, Tn
23 reviews
Comcast was our only option at our previous residence.
They do have the best products in the area, but their customer service leaves much to be desired.
They are not responsive to fixing issues, and it is very difficult to get in tough with a human.
Candace B.
Vancouver, WA
28 reviews
Have never had any issues with the service or provider. always quick to fix any issues and love the 2 hour appointment windows. its great expecially when you a.have busy shedules somwtimes waiting to a serice call takes for ever and waste you whole day.
Samantha C.
Albuquerque, NM
20 reviews
I honestly don't like this company. It always stops working for no reason. I pay about $84 a month for wifi. I have no other option but to use Comcast. I do not recommend it to anyone.
Teanna G.
Worcester, MA
2 reviews
Their internet speed is awesome and better than my previous internet provider. Downloading or uploading was a breeze and they were always ready to offer assistance when I needed it. They also have affordable prices and they offer great deals and packages.
Tracy S.
Belle Vernon, PA
33 reviews
Overall it's of good quality but the pricing is a little high and continues to get higher but I suppose that's everything. Customer service is wonderful always good service and results
Kaitlynn L.
136 reviews
I've never really had much of a problem with customer service. They are (majority of the time) quick to resolve any issues we've had. My only complaint is their 300gb data cap on internet. The only internet provider that has this! It's quite ridiculous.
Sheila C.
Myrtle Beach, SC
64 reviews
We only pay for Internet and I've only had complications once or twice in the last 3 years... the biggest complaint I'd have is that the wifi isn't very strong throughout our house. We only ever have full bars when we're in the same room as the router.
Rennie D.
40 reviews
I only use comcast bc it is the only provider avaliable in my area. i would not choose them if i had other options. the always try to add on fees and the internet speed and wifi range sucks. i loose connection from wifi on my devices in my tiny apartment!
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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