3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
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  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
laura d.
Fort Lauderdale, FL
26 reviews
I only have this as my cable and internet provider because the only other company thats in my area is worse than this. Its way too expensive and they have horrible customer service. They seriously need to improve with he pricing and customer service.
Katri H.
E Palo Alto, CA
10 reviews
Internet works decently well. It will go out sometimes, but come back within a few minutes. The only problem is our rates were raised unknowingly after a year - and quite dramatically!
Kristen B.
222 reviews
Terrible customer service! I have waited hours on the phone to talk to a real person. The only reason why I continue with this web server is because it's fast and I need that for my job.
Yajaira S.
316 reviews
I will give Comcast a first or just because in our area we're not allowed to have any other provider because of all the wood wooded areas we have but overall it's fair price every month
Shawn-Marie C.
Atlanta, GA
61 reviews
I get annoyed b/c I'm hard of hearing when I'm transferred to someone who doesn't speak english well... But once I was transferred to an English speaker MAN it was the best service ever.
Jack S.
Waterford, MI
17 reviews
Comcast has no real care for humans, we are simply money bags to the big wigs. Overpriced product with subpar quality. Oh? You want to have AMC? you're going to have to pay for 400 channels that you don't want to watch and most cost even more. Tisk Tisk.
Tiffani H.
Hanford, CA
104 reviews
I've been loving having Comcast internet. When we first had it installed the modem turned out to be bad but they replaced it for us easily. Also, it's awesome having the xfinity hot spots all around town because it saves me data (like when I'm at work).
Ben P.
38 reviews
Their digital cable is pretty solid. Sometimes the box will freeze up but it only happens once a twice a year. At least I never have to worry about it going out if a cloud comes over.
Jaclyn D.
Winchester, VA
6 reviews
The service with Comcast has been really lacking lately. They up your charges on your bill with no notice and the internet is spotty a lot. Ive used Comcast for many years, and this is the first time ive ever been truelly dissatisfied with their service.
Veronica S.
East Lansing
39 reviews
Prices are outrageous and customer service is non-existent. Not to mention the fact that once a month my box or router stops working and all the person on the phone can tell me is, "We don't see why this is happening, we'll try resetting it for you."
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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