3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Nailah H.
W Bloomfield, MI
30 reviews
Comcast always provides fast and easy service. My favorite part about Comcast would have to be On Demand which I use on a regular basis. This allows me to keep up with my favorite TV shows and movies.
Jamie M.
Illiopolis, IL
11 reviews
I think the cost is too high for the service we get. If the wind blows too hard sometimes our cable is out. Some days it feels like we are on dial up internet the speed is so slow. The customer service is ok, but the pricing is way out of line, I am looking to change.
Renée O.
Nashville, TN
37 reviews
I think everyone here knows that comcast is the worst company out there. They repeatedly change our bill unexpectedly, tell us we're getting extra services for free and then charge or downgrade us, and getting them to repair a line is a NIGHTMARE. Go with anyone else.
Monica T.
Monument, CO
258 reviews
We have always been a loyal customer to Comcast, since we have moved to colorado. We tried satellite for a year, but did not like it at all. This is the best for internist and Television options.
kim r.
Lock Haven, PA
25 reviews
The internet is slow and freezes alot. the cable bill keeps getting surprise increase every other month. their customer service is rude and never knows anything. Their tech support cant fix anything unless they charge you 100 dollars to come out and look at it.
Jocelyn K.
75 reviews
I think I might be the only person happy with them. I love the X1 platform and the fact that I can download recorded shoes from my DVR to my devices. I love my price point and I couldn't be happier.
Jacky M.
Bountiful, UT
56 reviews
Comcast can be great. We have had issues in the past with their technicians scheduling to come out and then not showing up as well as having numerous issues with our service/bill. They do usually try to remedy it by giving free channels or so much off the bill though.
Emily D.
Fort Collins, CO
98 reviews
There is no competition for Internet services in my area. It causes us to pay higher rates. I have always found the customer service to be poor with long hold times. Service calls are frequently outsourced and you never know if you're going to get a quality technician.
Hayley R.
Salem, OR
26 reviews
Better than Qwest I guess. Until recently we didn't have many issues with them. But lately our service has been need reset...a lo. But when it works it is much faster than the other options in our area and for about the same price.

I am hoping for Google Fiber someday.
Jennifer T.
Chattanooga, TN
69 reviews
Comcast is decent. 8 like that you can get on xfinity wifi anywhere there is a connection. It does bog down from time to time and is super expensive when you are out of your new customer offer
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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