3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,326)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Kimberly C.
Tacoma, WA
14 reviews
Comcast has the fastest Internet but it goes out all the time. and my cable is nice but a lot of the time the picture won't be there and the screen will be black and still have sound. so I like comcast for fast Internet but the products/services aren't always working properly
Kristi G.
Laurel, MS
14 reviews
The customer service is horrible with Comcast. If there was another cable option in our area we would switch. However we do not want to go with satellite due to it always going out during bad weather.
Shaquita H.
9 reviews
Comcast has the worst service that I have ever had for cable and internet. It is too expensive, poor quality, and the representatives are usually not helpful. Customer Service hold times are high and they will price gauge at any turn. I would not recommend Comcast to anyone.
Alyssa R.
Richmond, VA
38 reviews
They're adequate/decent. The prices could be better given the quality of their products. They have changed the interface of the cable, which was an improvement. I also like the new xtv website with downloading for offline viewing options.

I don't recommend nor not recommend this company.
Stephanie T.
Seymour, CT
28 reviews
Techie Expert Level 2
I haven't had any major problems with Comcast except when it's time to renew my contract and they don't tell you it's about to expire and tell you all the options and not are what you want and you have to keep calling to change the plan. I also think it should be cheaper too.
Dana H.
Tinley Park , IL
69 reviews
Techie Expert Level 3
When Comcast is good, it's GOOD. But when the internet stops working (like 3x a week) it's the most annoying thing ever! I pay over $200 a month to Comcast, you'd think they had their stuff together.
Katie D.
60 reviews
Use this for the Internet. It really only works when it wants to. And it's VERY expensive. A good upside is their customer service, any time I've had to call they are always extra pleasant and helpful!
Sydnie B.
Fort Oglethorpe, GA
27 reviews
It's stupid that we have WiFi data they need to change it back I don't usually watch cable and since we got the WiFi data thing I am not aloud to watch Netflix and am stuck watching the annoying cable
Rob W.
Anderson, IN
25 reviews
I have Comcast cable service and have for several year only because it is the only provider in my area (besides satellite). I like the service and quality, but I hate the fact of the constantly price increases. The price has gotten ridiculous and I am considering over options.
Sierra W.
La Follette, TN
32 reviews
We love the speed of our internet and we also enjoy on demand and in the begin the price was great but as time went on the price has slowly started to rise. That is the only downfall of Comcast on my end their customer support is very friendly and the products are good too.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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