3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
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Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Elizabeth E.
La Vergne, TN
56 reviews
Sometimes you hear horror stories about Comcast, but I've never had a bad experience. They're always prompt and professional when we speak on the phone, and if there's been a mistake, they go out of their way to correct it.
Heidi B.
Fresno, CA
16 reviews
Comcast is great. But has many flaws. We use it for Internet and it is SSOOO slow. We have tried many modems and adapters and nothing works, not to mention their customer service sucks! I really can't recommend them other than that they provide Internet. I really don't want to wait 5 years for a google page to open.
Gloriane F.
6 reviews
The best cable and internet company ever! Never had any problem with the signal and if something happends they fix it really quick. They have an awesome costumer service and personally I love the chat representative option.
Mika C.
Mount Dora, FL
38 reviews
I never seem to be satisfied with the service company. Whenever there is a problem in my area, I call and they say it's a tower that's down. Well then the tower is down all the time! Customer service is rude and hard to get in touch with unless you're impatient with them. Can never get decent Internet service that has a lot of range.
Erin M.
4 reviews
I absolutely HATE Comcast, if it was possible to switch from this scam of a company I would. When I moved it took weeks for the company to activate my service, when they did finally activate they gave me the wrong box. The customer service agents were the most difficult to deal with. Avoid them at all costs!
Arianna T.
Rome, GA
10 reviews
They have good prices for the various deals you can get and they have great customer service. The only thing really wrong is that you need so many things that they don't tell you about so it results in a check-up but they update it for free. I definitely recommend this service provider over any other provider.
Susan C.
Shreveport, LA
81 reviews
There internet service is bad half the time it's down and for months my smart TVs with this service are worthless but it works OK with my Xbox one. I complain but nothing is never done they charge so much for there services.
Mejanique C.
29 reviews
I love comcast mainly because it's a all around service. It provides me with internet, cable and phone. i love that it has home security even though i don't have security it fixes the needs of people on a large scale i just think they should branch out so other areas can be provised with the services as well.
Elysia A.
Salem, MA
66 reviews
This is the worst cable company I have ever been with. Their customer service is incompetent, the workers in their stores are surly and their technicians aren't that bright either. It's very overpriced, which is why I dropped cable and now just have internet (I rely on a Roku 3 for tv). I would not recommend.
Candace U.
Concord, CA
15 reviews
It's a great service, I'm not gonna lie, very relieable. I enjoy having our cable package, but bottom line, it's too expensive. If I hadn't been talked into a two year contract I'd be downgrading plans. But, it's my fault.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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