3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
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Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Aysenur R.
West Deptford, NJ
188 reviews
I'm giving them four stars because I have experienced problems with customer service and my internet connection way too many times. However, their online chat agents are very friendly and helpful and now our internet is working fine.
Brittni Y.
Bremerton , WA
126 reviews
9/10 horrible customer service, very over priced but where we live it's the only service that will work up to the speed my husband needs Internet to be ran at being a programmer. The services are okay, we don't use our house phone.
Sara S.
Buffalo Grove, IL
20 reviews
Comcast is good and bad. We pay too much for our package and do not get enough of the normal channels. The on demand is fantastic though, there are many options of things to watch and they are available for quite some period of time. I would recommend them to others because I have never had a service issue with them.
Samantha W.
Santa Rosa, CA
77 reviews
This is pretty good, internet is great really haven't had any issues, my only complaint would be package prices. Its so freaking expensive and encourage me to not buy and just download stuff as it's available for purchase online.
Sara P.
Seattle, WA
48 reviews
I was originally wishing we had other options in the area when I moved to Seattle, but Comcast doesn't necessarily deserve its bad reputation. The installation repairman was friendly and we haven't had any issues with our service.
Nichole F.
Stockton, CA
16 reviews
I have a love hate relationship with Comcast. Their customer service sucks! Love the Internet. TV is OK. The boxes go out all the time. The alarm service is horrible. The equipment goes out and you have to pay 100's to get it fixed.
Jill S.
366 reviews
Meh. Difficult to write an amazing review for Comcast. For years on and off we played the game of charges. I will say they have the very best channel options. However, the customer service is lackluster and the charges sky rocket.
Caitlin O.
32 reviews
Comcast is a hot/cold option for me. Their customer service was hit or miss and the price wasn't ideal but the services provided never failed. I don't know that I'd go back to them but there are definitely worse options out there.
satinder k.
212 reviews
To be honest its not that great of internet service. I pay a lot to get high speed. It's not even close to what they should provide. Even called tech to come. Worked ok for one day now back to same slow internet. Not happy with them.
Madeline W.
Chickamauga, GA
13 reviews
Literally the worst company ever. Pretty sure they have no respect for ANY customer! They have over charged me a lot of times over the years. I wish I could leave them but they are the ONLY internet that will come out to my house!
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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