3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%
3.04 / 5 based on 7,327 Reviews

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Katie A.
Sneads Ferry, NC
336 reviews
Overall Comcast hasn't been terrible, I think the issues I've had with them the most are random charges being added to my bill. Its happened more frequently than I would like. They're service though I haven't had too many issues with.
Mikayla M.
8 reviews
Comcast has horrible customer service and horrible service in general. They are a natural monopoly in my town so I have no other choice but to use their services. I hope I never have to use any Comcast service after I move out of my apartment ever again. They are overpriced and you never know what they are charging you for.
Michaela W.
16 reviews
The service is ok. The speed is fine except when I'm forced to turn off the wifi on one one my devices for one to work on the wifi. Other than that the service is fine seeing as I live around plenty of vegetation practically the woods.
Morgan M.
Crawley, WV
167 reviews
I was lucky because my apartment complex had a deal with the local Comcast where all the people received free cable, as long as you picked up your own box. I mean I don't think I would have paid for it because I hear it is very very expensive. I thought it was ver average service. However I did have really great customer service!
Kaitlin S.
Charlottesville, VA
72 reviews
Comcast doesn't go out as much as when we had dish though it has less channels. Get it through a package deal where I live. I don't like how they change the package sometimes so I'll have a channel for a few years and then all of a sudden I don't get it anymore. At least they could add a channel if they take one away.
Samantha W.
Santa Rosa, CA
77 reviews
This is pretty good, internet is great really haven't had any issues, my only complaint would be package prices. Its so freaking expensive and encourage me to not buy and just download stuff as it's available for purchase online.
Maggie M.
Tuscaloosa, AL
59 reviews
I am never very happy with Comcast. The new controllers are so much harder to use and understand than the old ones, and the new top boxes are such a hassle. I would not recommend it unless you can keep your old boxes and remotes.
Estefania G.
96 reviews
The features comcast has are great and entertaining. The On Demand feature allowed me to watch tons of music videos. The signal would never go. I give it three star because at first it was economical but after sometime the price would slowly raise. I think they are doing some promotion sale now but back then it's was expensive
Becca M.
Orlando, FL
32 reviews
When there is no problems, Comcast is great. But overall I have had random missed connections and I am not happy with the service at all. I have dealt with wrongful charges and rude customer service at the office in Leesburg Florida
Brittni Y.
Bremerton , WA
126 reviews
9/10 horrible customer service, very over priced but where we live it's the only service that will work up to the speed my husband needs Internet to be ran at being a programmer. The services are okay, we don't use our house phone.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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