3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,328)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Tesa P.
Orange, VA
27 reviews
I absolutely hate Comcast with all my heart. Their service sucks. My cable goes out once a week at least! The wifi is constantly going out and I have to call about 6 times a week. TERRIBLE SERVICE. I would never recommended it to anyone. They messed up our bills and billed us twice and of course we paid them so we are just using up the 3,000 we over paid
Taylor H.
Raleigh, NC
6 reviews
I have comcast because it is required at my apartment complex. Getting someone to install the cable box correctly was very difficult when we first moved in. Our internet is also very splotchy. I have to reset the modem a few times a week. It is also a hit or miss on the speed. If I could get these services through someone else I definitely would.
Quinn E.
Ann Arbor, MI
37 reviews
I'm not the biggest fan of Comcast as a company, I only called them because my apartment complex had a deal. I haven't had any major issues with my service at this apartment, but there are some minor inconveniences and they're not always very transparen't about how much fees are going to increase in the future after the advertised rate period ends.
Amanda K.
West Valley City
17 reviews
Comcast is the only provider we have or we would switch. The customer service is horrible the speed is never what we pay for and you can never get anyone that speaks English or doesnt yell at you. Worst company ever. I dont recommend them to ANYONE!
Karen P.
Madera, CA
59 reviews
They are the only ones I can get in my area. There service is ok for the most part by if something goes wrong they aren't very convenient. However because the know this they will throw in freebies every now and then so for that reason I give them 4 ⭐️
Amy C.
Westbrook, ME
161 reviews
Only using them because there's nothing else in my area. They over charge and their service isn't really that great unless you pay a ridiculous amount for the business speed. Their customer service is awful and their retention team is absolutely heinous when you try to cancel without a dramatic reason. I feel bad for the people who have to work there.
jesika p.
Burton, MI
29 reviews
Always a great connection and you can connect anywhere. Very affordable on a budget not too expensive. Plus you can get a bundle to include cable and a landline. Great customer service good with people. I would definitely recommend this to others
Yasmeen F.
Acworth, GA
44 reviews
They're service is fast and dependable. Very affordable services every month, which is what I enjoy the most. It meets my expectations for high quality speeds. Pros: Fast internet, great services. Cons: NONE I would totally recommend this company to anyone!
Marilyn K.
Jax Bch, FL
36 reviews
We don't have many choices for cable, here at the beach, so this is why we have Comcast. I think it is very expensive and I wish there were other options to choose from. We are thinking of dropping it all together and just using Netflix and roku.
Jess K.
Minneapolis, MN
141 reviews
Rates keep going up and the router keeps going down. Our wifi can't seem to handle more than two devices at once, and service in our area is somewhat intermittent. I am waiting for the contract to expire so I can switch to city wifi. Boo, Comcast.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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