3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

Top Questions See all 70 Q&A

  • Why is that your monthly bill never matches the amount gi...6 Answers
  • Why does your monthly bill never match the amount given t...3 Answers
  • What's the best route to take in order to get the most nu...6 Answers
Reviews (7,328)
Q&A (10)
Media (14)
Leave a Review
  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Michael H.
York, PA
145 reviews
Techie Expert Level 2
Comcast is a pretty decent internet provider. The cost of the service could be a little lower, but you definitely,get high speeds and fast downloads. Customer service is decent , and the equipment is easy to set up on your own. I'd recommend it to others.
Mary M.
Mount Airy, MD
11 reviews
I hate comcast. If there were any other options for internet provider in my area, i would use them in a heartbeat. The price is not worth the service, the customer service is a joke, installation took NINE attempts to get working. I could go own forever...
Fawn E.
Fort Myers, FL
17 reviews
Comcast has always been really good to me. Whenever I had trouble they were fast to fix any issues and we're always very pleasant. I do however wish that pricing discounts weren't just for new customers- they should give loyal customers discounts as well!!
Heather H.
Chilhowie, VA
46 reviews
There are many cable providers out there and I had tried multiple ones. I must say that Comcast is by far the best choice. I have never had an issue with customer service and any time I have had issues with my service they are quick to remedy the situation. Also, I have the triple play package which includes tv, phone, and Internet and it is a great deal!
Andrea T.
Cordova, TN
10 reviews
Getting everything set up was the worst experience of my life. They accidentally got my account confused with someone else's and that other person LOVED buying movies but they charged them to me. I was told over and over again that I was lying. It was the worst experience of my life. Once we got everything sorted out the actually services have been fine.
Samia S.
Glendale Hts, IL
16 reviews
Love the service i have . The customer service is great and very helpful , it is kind of expensive but well worth it. My internet never goes out an i can use as much as i need to. Cable an on demand is awesome an i would never choose a different service,
Cassidy M.
Medford, MA
91 reviews
I have had comcast all my life and im perfectly satisfied with it. recently they have increased the prices for movies on demand which seems pretty cheap. ive heard if you have to deal with them via phone/in house for a cable set up it can be unbearable.
Jennifer P.
Detroit , MI
52 reviews
Well have all had problems with Comcast I am sure, their customer service is pretty awful for the most part. Unfortunately in my area they are the best around. Our bill was so high we ended up canceling our cable and just keeping internet. Thank Got for Netflix.
Courtney J.
St Augustine, FL
14 reviews
Good speed but has been going out intermittently just recently. Sometimes it'll go out All together for a few hours. Other than that I enjoy the service and the prices are reasonable. They have different package options so there's something for everyone
Cindy W.
15 reviews
Expensive, doesn't actually give you the Mbps they claim to give you, it's expensive, on demand never works, customer service is okay but there's a lot of room for improvement. They offer a lot in terms of wifi hotspots and watching TV from your browser.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

Sign up to join our community!

Influenster Cashback
We recorded your visit.

was opened in another window. If you made a purchase Cash Back will be automatically added to your Ebates account tomorrow.

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.