3.0 out of 5 stars
  • 5 Stars19%
  • 4 Stars20%
  • 3 Stars27%
  • 2 Stars17%
  • 1 Star18%

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  • Why is that your monthly bill never matches the amount gi...6 Answers
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Reviews (7,327)
Q&A (10)
Media (14)
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  • "They add bogus charges to your account and when you go through the immense pain of calling them to get it taken care of you can tell their customer service representatives knew it was wrong because they just cancel the charge." in 85 reviews
  • "They are the best cable service for quality in my opinion though because if its storming your signal doesn't get lost because its not a satelitte dish like most other cable companies." in 9 reviews
  • "They always say "let me see what promotions we have for you" and your bill never seems to be the same amount every month." in 8 reviews
  • "I so dislike this cable company there prices go up constantly,they have very horrible customer service." in 7 reviews
  • "I'm was trying to get cable for my dorm, and every time I thought I was finally going to get someone to help me, they would hang up (I was hung up on twenty times that day)." in 7 reviews
Janette G.
17 reviews
I haven't had an issue with Comcast's Xfinity service yet. We have used other companies just to compare, and have honestly always ended up back with them. They have affordable prices in general, though I do sometimes believe that they can go a little lower.
Chelsea B.
Conley, GA
42 reviews
So far everything has been decent with Comcast, the only complaint I've had with them, is when I'm watching something my cable will just freeze up. I cannot stand that it just freezes like that, especially when it's at a good part in a movie or show. I get frustrated and just cut it off. other than that I love comcast.
Chelsea F.
Chickasaw, AL
63 reviews
We have had trouble in the last with Comcast but since we figured everything out our service has been wonderful. The biggest negative is I have to watch my bill every month to make sure new charges don't show up. If they do I always call and get it taken off.
Katie H.
Evans, GA
15 reviews
Comcast tends to go out very often where I live. It's very inconvenient because I need the wireless internet for my homework. They are on time when they say they are. The customer service is good. I would recommend this to other customers who need tv and wifi.
Lena T.
22 reviews
Comcast service can be spotty. The price is decent and the people who come out are great. However sometimes it does go in and out. We are currently on a longer streak of it not getting too slow or cutting out. For the price and the service, I would not switch.
Haley N.
Manchester, NH
8 reviews
This company is just okay. In my area, the service isn't great and the quality is rather similar. The cable is okay, but expensive and my wifi almost never works. I am currently trapped in a triple play plan and am paying way more than I should have to. But because I don't have many other options, I will continue to pay Comcast for their (subpar) services.
Amy S.
19 reviews
Comcast is notorious for their terrible customer service and price gouging. I have NOT had a good experience with Comcast and I plan to switch to AT&T in the VERY near future. I have wasted SO much time on the phone with rude and ineffective Comcast employees trying to straighten out repeated mistakes on my bill (which cost me time and money), unannounced price increases, broken equipment, nickle and diming on every bill, long wait times, confusing statements, you name it.. I am done with Comcast.
Sarah H.
Seattle, WA
24 reviews
It's the only thing my building has connected. The connection goes out at least twice a week and we have to reset the router. Every time we've spoken to customer service they are as unhelpful as can be and rarely offer valid options for resolving our issue.
Lorie H.
Anderson, IN
15 reviews
I'm a Comcast~XFinity Cable Customer! I really enjoy the basic selection package that they offerer. You get an array of different channels at a remarkable low price! For an additional extra cost you may add a TVO Box~ recorder to record movies and so forth. Comcast XFinity's For Me!
Maeve H.
Nashville, TN
31 reviews
This is the service that our school has used since I started here. They do have their issues every so often, but for the most part they have pretty consistent service. There are a decent amount of channels so pretty much anyone can find a good show to watch.
Beth L.
Feeding Hills, MA
137 reviews
Does anyone love Comcast? I mean really....
David V.
Fort Lauderdale, FL
17 reviews
Considering leaving Comcast. Alternatives are AT&T uverse, DirecTV and Dish... anyone had experience with switching to one of my options? better experience? pricing? thanks in advance
Tracy A.
Lowell, In
61 reviews
How do you feel about their On Demand?
Himashi A.
Richmond, VA
98 reviews
Anyone actually have a good experience with comcast? The last time I can remember was back in 2007 when they would automatically change my bill at the end of my contract to continue the promotion for $29 for internet service.
Veronica C.
Charlotte, NC
61 reviews
What's the best route to take in order to get the most number of channels while keeping your bill relatively low?

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