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Cold Stone Creamery

BY COLD STONE CREAMERY #18 in Dining

4.6 out of 5 stars
  • 5 Stars72%
  • 4 Stars20%
  • 3 Stars6%
  • 2 Stars1%
  • 1 Star1%
4.61 / 5 based on 5,353 Reviews

Top Questions See all 2,951 Q&A

Cold Stone  Creamery
Cold Stone Creamery
Reviews (5353)
Q&A (219)
Media (39)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "Best ice cream around it's more than just ice cream they're s creamery and every flavor tastes amazing unlimited toppings it's crazy!!" in 234 reviews
  • "I got the cake batter one and it was absolutely amazing i wish we had one here but id probably be in trouble if there was one here. " in 209 reviews
  • "the quality of the ice cream and novelty of having so many different signature flavors that meet every persons particular tastes has really brought cold stone to my favorite anytime treat." in 120 reviews
  • "Personally I feel like there a little pricey, but you can make any type of ice cream you want (just about) and its delicious, you can tell its made fresh and doesn't sit in containers for a month or more!" in 118 reviews
  • "their birthday cake remix is my absolute favorite ice cream, i just love their flavors and how much effort the workers put into making your ice cream " in 112 reviews
Jonnay V.
205 reviews
Foodie Expert Level 2
My favorite Cold Stone flavor is Cheesecake! It's really rich and I love topping it with Reeses Peanut Butter Cups just so it evens out the taste a bit. I've almost always had a good experience at various stores, however there was once instance that was kind of strange. At a Broadway, New York store that I went to, I paid with credit card and did not leave a tip in cash or on card. However, when my statement came out I noticed there was an extra $2 added on to my Cold Stone bill. I looked at my receipt, and the extra $2 did not appear on the receipt. I found out later that after they ran my credit card, the employees added a tip on for themselves. While it was a small amount and I see no problem with tipping, I do not think this was done fairly or right. They should not be adding a tip on without the customers knowledge or consent. Because of that, I can only give 3 stars on this review. All the other Cold Stones I visited were great. I love Cold Stone and will continue to be a customer, but I will never return to that location again and hope that management is proactive in making sure their employees do not do things like that. 
wish I can give them a rating of 0. 
DONT EVER TRUST THEM! THEY ARE TERRIBLE.
I placed an order for my sister's bridal shower and they gave me a cake that says "happy birthday Jeny"

1. Incorrect cake
2. Incorrect size
3. Incorrect message

When I called they dont event want to change it and the cake was untouched. Absolutely terrible company. taking this claim to BBB. They dont even want to give me a refund. Ridiculous.

I visited Restaurant #20808
at this address 
2341 Richmond Avenue, 
Staten Island NY 10314
Laura S.
Round Rock, TX
1036 reviews
Foodie Expert Level 4
The best ice cream place! OMG. I loved it! Every time my family and I go there. I'm impressed with the service that we get from there. The first time was in a small location in a college town (Fairbanks, AK). I was eating ice cream for like ever. The second time was in DC. What great service that we got. Each time it was great. The ice cream is great too. I love the taste of it! 
Maya S.
107 reviews
Cold Stone is good but WAY too overpriced for ice cream. Their food is great but for the price you pay, the sizes are too small. Definitely not worth the money. I haven't had it in so long because of this and honestly don't miss it. I'd only go back maybe if it were a special occasion and I wanted to treat myself.
Michelle M.
Miami, FL
104 reviews
Foodie Expert Level 1
Okay so all this ice cream has 10000s of calories but this is quite honestly the best ice cream place ever
Like their cotton candy ice cream is amazing and their waffle cones are great
Plus, you can smell a cold stone from a mile away like the warm waffle cone smell is just mouth watering
t s.
345 reviews
Foodie Expert Level 1
I wish they had more locations closer to my area but when I do go here I always get the cake batter with brownie. So delicious! It’s thick and creamy. Just make sure that if you live a little farther away during the summer to eat it fast because if it melts it will become creamy soup, but I don’t mind refreezing it☺️
Alyx G.
30 reviews
Cold stone creamery is my favorite ice cream shop. They have the best ice cream by far! The customer service in all of the Cold Stone Creamery locations I have been to is phenomenal. I recommend going to cold stone for anyone who has a sweet tooth for ice cream. 
Sierra S.
Manhattan, NY
45 reviews
This is my favorite ice-cream place possibly ever. I love that I can customize my ice-cream to my needs, by choosing a flavor and my own add-ins, or if you're feeling uncreative you can choose from one of their signature options (I love the Strawberry Blonde or Birthday Cake Remix). It's super cool to see your ice cream made in front of you too. Also, my local Cold Stone offers discounts/specials on certain days of the week (like on Tuesdays you buy one get one for a penny if you have a student ID!!!). Highly recommend.
Nicole H.
Brooklyn, NY
25 reviews
A bit overpriced but worth it for the Cake Batter ice cream. I usually get it with cookie dough mixed in and it's so tasty. The best cake/cake batter ice cream out there - very rich and creamy, with a texture that holds up and doesn’t melt very quickly
Starr z.
Denver, CO
83 reviews
Foodie Expert Level 1
I'm not really big on sweets but when I seen a ad for their new Oh my! Lemon pie! I had to go out right away and get it! It was everything I wanted! The best part is the soft golden oreos. I will definitely be getting this, this summer.
Kelly G.
Lansdale , PA
23 reviews
Foodie Expert Level 2
What's your favorite Coldstone creation??
Amanda C.
Estero, FL
112 reviews
Foodie Expert Level 3
Cake batter or Birthday Cake?!
Angelique D.
Syracuse, NY
70 reviews
Foodie Expert Level 2
When and where were you the 1st time you experienced Cold Stone Creamery ice cream?
Marisa S.
Ontario, OR
83 reviews
What's your favorite flavor?
Ashley A.
Gibbstown, NJ
9 reviews
Foodie Expert Level 2
Is it ever "too cold" out for Cold Stone ice cream??

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