I'm torn with this product. The thing I love is the scratch pad on the bottom, because it's so rough it really does get everything where a brush the bristles would have to be just right. The one GROSS part that I hate is that if you don't put the refills in the storage just right you can't just stick the wand in and have them connect, especially if you're close to the bottom of your refills. I HATE touching things that are toilet related. However, cleanliness is a plus being able to trash the pad after use.