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Chipotle Mexican Grill

BY CHIPOTLE #8 in Dining

4.6 out of 5 stars
  • 5 Stars74%
  • 4 Stars17%
  • 3 Stars5%
  • 2 Stars2%
  • 1 Star2%
4.60 / 5 based on 8,158 Reviews

Top Questions See all 255 Q&A

  • Do you get the burrito or bowl?7 Answers
  • If you peep into the back, you can see them seasoning/cooking/cut...5 Answers
  • Do you like the bowl over burrito???101 Answers
Chipotle  Mexican Grill
Chipotle Mexican Grill
Reviews (8158)
Q&A (255)
Media (61)
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  • "Chipotle is great for fast food, and they use quality ingredients and have good policies about how they treat the animals they use for meat." in 437 reviews
  • "The Quality of food is great I can eat the chicken burrito bowl all day the portions are good for the amount of money you pay." in 165 reviews
  • "It's a really good fast food place especially that it like Spanish food I love it and it's amazing and have different selections I always get the rice bowl" in 161 reviews
  • "I go there once a week for lunch :) I get the salad with chicken, white rice, black beans, sour cream, corn, and cheese." in 140 reviews
  • "My favorite thing to order at Chipotle is a chicken burrito bowl with brown rice, pinto beans, lettuce, corn salsa, and mild tomato salsa." in 126 reviews
Monica N.
Parma, OH
157 reviews
Foodie Expert Level 2
Just got home from my local Chipotle and wanted to review it. When they first opened in Ohio 15 or so years ago, I really enjoyed going there for a meal and haven't had it in a couple of years. Today I was excitedly looking forward to eating there but I left with a unsatisfied feeling and belly. My order was a burrito bowl with a flour tortilla on the side; they scooped me up some white rice, black beans, fajita vegetables and carnitas. After eating my bowl I realized that the rice in my bowl mostly turned purplish-black from the bean juice. I had it topped with red tomato salsa, salsa verde, corn salsa, guacamole, sour cream, shredded cheese and lastly, chopped romaine. I was a bit miffed that I got maybe four chunks of pork carnitas, that the sour cream was a bit runny and was charged $2.05 for a teaspoon of guacamole. I guess the trick is to order the guacamole on the side. Overall, it was good. I really needed a knife to cut up the big piece of pork but they didn't have any. Most of the customers eat it in burrito form and can bite into the all the meat and fillings easily. The meat was tender and tasty but I got grossed out by the purple rice and runny sour cream. I ate 1/3 of it along with a pineapple-orange-banana Nantucket Nectar juice drink. I paid $7.30 for the carnitas bowl + $2.05 for the small spoonful of guac and $2.80 for the juice = $13.12 because I dined in and paid tax. As a Post Script, I wanted to add that they have cut down on serving sizes and will offer more rice, salsas and fillers for free just by asking; guacamole and extra meat cost more though. A friend recently complained to Chipotle's corporate office online about her dinky servings given to her from a totally different location from mine and they flat out told her just to ask for more; my friend here is tiny and I'm sure she doesn't have a voracious appetite, but still if you have to ask then that sucks. Granted, I know about cost-saving measures trickling down from management and employees/customers wasting food but what about us that do eat the whole thing?
Shivani P.
52 reviews
Chipotle has to be the BEST and ONLY fast food option that is tasty, healthy, and natural!!
I love how all of their options are house-made with zero questionable ingredients (you can actually see the ingredients for everything online and there’s nothing you wouldn’t recognize). They may not have a bunch of topping choices, but everything they have is high-quality and tastes simple but still great. It’s especially perfect for anyone who wants a healthy option without breaking the bank!

Oh...and their lime salt on the tortilla chips is a total game changer. Nothing beats it!!
Brittany💕 M.
Covington, OH
69 reviews
I love chipotle... Food is good. Always fresh. You basically get to pick exactly what you want. They have options you can pick from like tacos
(Crunchy or soft/corn or flour), burrito, bowl n quesadilla I think. I usually get the bowl Bc the burrito is usually super stuffed and messy to eat. They give you the option of black or pinto beans, white or brown rice, choice
Of meat, salsas and sour cream and cheese. You can also ask for lettuce or guac if you're feeling adventurous and hacer he extra 1.95 they charge for guac. It is delicious! I always get the chicken bowl and add veggies to it. They also have a vegan option. I would not recommend the steak Bc it is pretty chewy and not necessarily good. My husband loves steak but he hates steak bowls at chipotle. They also have a new chorizo option but I haven't tried it just yet. The staff at this location is awesome. They're pretty good about getting everyone through the line quickly and doing so with a smile. Check them out if you haven't already done so
Krysteena L.
184 reviews
Foodie Expert Level 3
I love chipotle. Their burrito blows are fav. I never had a problem with their cosutmer service or food. So hearing that at some loactions they had rats falling from their ceiling and people were getting sick off their food. That put me off and i havent ate from there since. Its very discouraging and that pretty much tained the company and their stuggling for their good name but damage is already done. I will not risk my health so ill never eat at chipotle again. I gave them 5 stars base of my experience when i use to eat there.
Holly D.
Dickson City, PA
329 reviews
Foodie Expert Level 3
When I first went to a Chipotle, I thought it was so delicious. This is going back a few years. Now that I've had it many times (or maybe now that time has passed), I don't think it really is all that great. I love the concept behind the fresh Mexican food that is out and ready for you at the speed of lightening, but it's just been consistently sub-par for me. There is always something a little off with the food, whether it be hard rice or burnt/dry meat. I always want to love it, but it always just falls short. I'm not sure if the quality has just been declining, or if I just got really lucky the first few times I ate at Chipotle. Especially for the price, the sub-par meal is not worth it. I'd be happy to spend $9 on a meal that was delicious, but I can take my business elsewhere to similar locations that will consistently deliver more delicious food. The atmosphere is really great in Chipotle grills, but that doesn't make me want to come back for the less than great food. 
Lauren S.
['Woodbridge ', ''], VA
147 reviews
Love love love this place !!! They have amazing food . The pros would be they have great guacamole and amazing chicken but also wondering service ! The cons would have to be somewhat pricey but it’s not dramatic . I eat at Chipotle Mexican Grill almost every Friday ! Love this food place Chipotle Mexican Grill
Jessica C.
Camp Lejeune
151 reviews
Foodie Expert Level 1
It’s like a hit or a miss! Sometimes I go there and have the best meal and other times I go and wonder why I still pay 23 dollars for two people to eat. The staff isn’t all that respectful or smart. I had a lady at my local store ask me what kind of rice I wanted, white or brown, right after telling the 3 customers in front of me that they only had one kind left then getting my order wrong after repeating what I said. I still go though.
Taylor H.
147 reviews
Chipotle is my favorite "fast" mexican cusine. The only con I have is sometimes the line is so long but thats because everyone loves it. I dont have a favorite thing because i love everything and i like how they have a variety in what you can order. On top of that, it is super inexpensive so you dont have to spend a lot for a great, healthy meal. I really enjoy that all their ingredients are fresh and delicious.
Shawna A.
290 reviews
Foodie Expert Level 1
I really love that Chipotle embraces the vegetarian and vegan community by serving food that isn't full of hidden ingredients and offering tofu. I want to start this email by saying that as a vegan, I LOVE that Chipotle offers REAL vegan options. Which is what I always order. But recently when I was traveling I stopped into this particular Chipotle (2560 Berryhill Rd C, Montgomery, AL 36117) and made my usual order. Brown rice sofitas bowl with both kinds of beans, some cooked veggies, corn with hot and medium sauce. I got almost half way through when I felt something weird in my mouth. IT WAS STEAK. Gross, grey, fatty dead animal tissue! I almost puked! How could this cross contamination happen? This is BEYOND negligent. I still love Chipotle but this store needs some serious retraining.

Thank you
Shawna Ayers
Ani B.
Los Angeles
443 reviews
Foodie Expert Level 2
Love chipotle, always a great choice for a quick bite. Food is fresh and you can choose your own toppings. Pricing is reasonable as you get a big enough portion to keep you full or sometimes is too much and you take left-overs for later. I’ve recently noticed though that location matters on their quality of food and customer service so therefore I’m not giving it a 5-Star but overall satisfied customer.
Aleyah W.
Fort Wayne, IN
36 reviews
What do you always get from here?
Earnestine P.
Houston, TX
19 reviews
Do you like the bowl over burrito???
Zayra D.
43 reviews
Foodie Expert Level 1
I've never been to Chipotle, what should I get?
Latanya C.
Merrillville, IN
155 reviews
Foodie Expert Level 3
Do you prefer burritos or bowls?
38 reviews
What is your favorite meat from chipotle?

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