British Airways


4.3 out of 5 stars
  • 5 Stars54%
  • 4 Stars30%
  • 3 Stars12%
  • 2 Stars3%
  • 1 Star2%

Top Questions See all 13 Q&A

British Airways
British Airways
Reviews (5,203)
Q&A (4)
Media (30)
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amber r.
21 reviews
Great flight, on time and no issues. We did not have food on board as we had breakfast at the airport.
Usual efficient service from BA. Easy online check in, quick bag drop and an on time flight with no drama.
Dana D.
70 reviews
Globetrotter Expert Level 2
BA has really great crews but their ground customer service lacks...I'd use stronger words but want to stay polite haha. I am sure they have some great CSAs but sadly a LOT of the CSAs simply don't give a crap about your experience - I've encountered a number of them that were disinterested and pretty rude. Flight crews have however been fairly good - at least on transatlantic flights. Within Europe it's a hit and miss.
Cécile B.
2 reviews
Very nice service even if the food is awful. I did France-England. They didn't wake me up to propose me drinks like others always do. It was a very nice flight not stressing at all. I recommend this company to any one flying to or from England. But remember be careful with the food
Kuwait city, Kuwait
97 reviews
Flew London to Budapest with British Airways. Massively overpriced compared to other companies on this route like Ryanair or Easyjet with no real added value. No drinks or food served on the flight, the check-in process is just as painful and most of the time they force you to ckeck in your hand baggage as well. A bit more legroom but that won’t justify the £200 price difference on a 2hr flight.
Georgia P.
43 reviews
I flew with British airways from London Gatwick to Florida. The flight wasn't delayed and all of the staff were polite and helpful. They had a wide range of movies to watch also which made it more interesting
Béatrice L.
12 reviews
The seats are standard but the personnal televison has a great choice of movie music and tv shows. I enjoyed the food as well as the snacks and tea they offer. Overall all Im very satisfied with this airline.
Hannah W.
28 reviews
Very overpriced compared to some airlines however the service you get is far more superior therefore you are definitely getting what you pay for however I wouldn’t actively select to pay more for this airline
Meg B.
35 reviews
Not always my number one choice but they do provide a lovely service and try to keep all costumers comfortable and happy. Not always the cheapest but are very good use for transport and i am always satisfied.
Aisling G.
Cork Ireland
59 reviews
Great service, so easy to book, affordable prices, great way to travel, it's an relaxing stress free environment, I recommend everyone to use this service once in there life time. Great value 5 shining Stars
kirsten t.
Cape Town
14 reviews
Was an experience I would want to do all over again, the crew was very kind and help me with everything I needed , they took care of me to the best of their abilities, I can’t wait to travel again one day ♥️
Pasha P.
31 reviews
Are these international airlines ??
Jamie D.
Pleasant Pr, WI
196 reviews
How often do you fly this airline?
What is your experience with British Airways? :)
Jelena o.
171 reviews
Are they expensive?

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