I used to go to school in NJ and would have to take a bus to Boston MA to see my boyfriend. Bolt was cheap, clean, and comfortable. The outlets to charge cellphones and laptops were sometimes loose so chargers would fall out of the outlet, which could get annoying. Also, I used to get Bolt at the stop near TGI Fridays in New York, but then they moved the stop several blocks away. This was a HUGE hassle because now you'd have to trek a few blocks with luggage..not fun. Besides this though, I always had excellent service and the drivers were always friendly and punctual.