A home away from home! I LOVE visiting this property. Dean and his team, including Derek and Colin, are phenomenal. I felt like they genuinely cared about my stay and went above and beyond with their customer service. I travel every week to both Hyatt and non-Hyatt properties and Dean stands out as one of THE VERY best managers I have had the pleasure of knowing. He has such great energy and it is reflected in his team. Dean will do whatever he can to make my stay comfortable. Rosie (spelling?) is such a sweetheart and really, really cares about the guests. She also went above and beyond to make my stay wonderful. I can't wait to come back! And, thank you, thank you, thank you Hyatt for having such a phenomenal team. PS- Love the recent TLC on the room renovations. Everything looks great.