American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,543)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sierra P.
Rockaway Bch, NY
295 reviews
Majority of the time when I'm traveling I fly with AA, love how modern their flights are, the service is great and I always usually arrive to my destination earlier than expected.
Annette V.
Waukesha, WI
13 reviews
I choose them to go to San Diego and back home. The staff was nice but the seating was way too close for my comfort level. not to mention very limited space for baggage!!
Anabel R.
8 reviews
Check in process was smooth, my husband had a carry on and they said he had to check in but it was over the weight limit for a Carr on and they checked it in for free!
Angie📸 L.
Jackson Heights , NY
16 reviews
It’s a great Airline and the tickets price are amazing, I used to travel twice a month and I ultimately got tickets from AA . The flew were amazing and the pilots are just fast , they said a time but you got early to the destination.
brooke b.
Lewisville, TX
78 reviews
The only issue I have with AA is that the crew is always so miserable and unfriendly it seems. Other than that the prices are good and they get me where I need to go.
Jess E.
Cockeysville, MD
115 reviews
AA has stepped up their game & has made flying pleasurable. There's wifi on board now! & the staff is friendly & my bags have never been lost. Always smooth sailing
Daisy D.
Garland, TX
15 reviews
The one time I flew with AA I had a decent experience. Nothing out of the ordinary, I wish they gave actual food on the plane and not a bag of peanuts or whatever. 
Kristin N.
San Jose, CA
125 reviews
So far, I don' think I've had any problems with AA besides sometimes getting delayed, but the delays were short. American Airlines usually has fair service for me.
Zoe K.
Lakeland, FL
133 reviews
They are some of the friendliest airline people. I have never had a problem with this company and I fly with them multiple times a year. Never had a bad flight :)
Beatriz V.
Glen Ridge, NJ
24 reviews
First time flying with American Airlines and I was pleasantly. The lounge was clean, comfortable and good. The beverages were good but the food a little haphazard menu wise. There was a choice but the combinations a little unusual. Nice big windows to enjoy watching the planes come and go. Friendly staff and very attentive. Reminder they do not call the flights so you need to pay attention to the time.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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